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Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
524 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
524 Reviews of Frontier Dodge Chrysler Jeep - Service Center
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November 09, 2023
didnt communicate at all with me for almost two weeks, had to call them just to get an answer. They wanted to charge me another 2k to fix things that they should have done 6 weeks prior when i spent 9k on had to call them just to get an answer. They wanted to charge me another 2k to fix things that they should have done 6 weeks prior when i spent 9k on my truck for them to service it. Dissapoiting to say the least More
by zacharyreynolds
Employees Worked With
November 07, 2023
Got my oil change and air filter replaced within 30 minutes of dropping my car off. Great experience and friendly customer service. Will definitely use again. minutes of dropping my car off. Great experience and friendly customer service. Will definitely use again. More
by Tibbets45
Employees Worked With
Sabrina
October 31, 2023
They are fast and efficient. They go above and beyond to make sure that you are taken care of and satisfied with the work. Very friendly !! 😊 They go above and beyond to make sure that you are taken care of and satisfied with the work. Very friendly !! 😊 More
by polksuz
Employees Worked With
Ruby
October 24, 2023
I went in for an oil change and tire rotation. My service tech, John Sanchez was friendly, helpful, and made sure to keep me up to date on my vehicle. I would recommend Frontier DCJ Service depart My service tech, John Sanchez was friendly, helpful, and made sure to keep me up to date on my vehicle. I would recommend Frontier DCJ Service department for your vehicle needs. More
by johnnybures
Employees Worked With
John Sanchez
October 20, 2023
when i called to get the recalls taken care of, the service department scheduled a date for me to come in. when i came in the work was done in a timely manner. The staff was very friendly. service department scheduled a date for me to come in. when i came in the work was done in a timely manner. The staff was very friendly. More
by par74
Employees Worked With
Max Grubb
October 17, 2023
Frontier Dodge service department went above and beyond. Bre was great! She was so kind and helpful! I will definitely go back for any of my service needs. Bre was great! She was so kind and helpful! I will definitely go back for any of my service needs. More
by Sonya Murphy
Employees Worked With
Bre in the service department
