Back

Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.3
509 Reviews

509 Reviews of Frontier Dodge Chrysler Jeep - Service Center

Sort by
October 24, 2023

Super friendly and very helpful. Great service and very professional. I highly recommend the dealership. More

by Stoneman97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina (service)
Oct 26, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that we can help you with.

October 22, 2023

In and out very pleased. Paid less than at any other place that does oil changes. More

by Jzm24j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
Oct 23, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience! Please let us know if there is anything else that we can assist you with.

October 20, 2023

when i called to get the recalls taken care of, the service department scheduled a date for me to come in. when i came in the work was done in a timely manner. The staff was very friendly. More

by par74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Grubb
Oct 23, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience! Please let us know if there is anything else that we can assist you with.

October 17, 2023

The staff is very friendly,, ,,,, they did an excellent job on changing the oil on my truck More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Oct 18, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

October 17, 2023

Frontier Dodge service department went above and beyond. Bre was great! She was so kind and helpful! I will definitely go back for any of my service needs. More

by Sonya Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre in the service department
Oct 18, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

October 17, 2023

Service was really great highly recommend to my friends and family had me in and out More

by Lorenzopainting1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall her name but was really helpful even drove my vehicle out for me
Oct 18, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

October 17, 2023

We took in our vehicle for an oil change and tire rotation. It was a quick process. Thanks to Max and Rosemarie. More

by Pcarrizalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max and Rosemarie
Oct 18, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

October 12, 2023

Excellent service. Due to mixup, had to return next day to change oil. They apologized, asked how they could make it better, and took care of me immediately when I retu More

by llmeadors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Oct 16, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that our team can help you with.

September 29, 2023

Best ever! !!! Always takes care of us and both our cars. Customer service satisfaction guarantee. More

by Tisha.torrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle Rangel
Oct 02, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the opportunity to assist you! We appreciate the review!

September 20, 2023

The issues I was having seem to be fixed but when I got my vehicle back they dumped all of the stuff out of the center console into the passenger seat and left it there. More

by nesbit450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 22, 2023 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear about any concerns regarding your experience. Please reach out to us and ask for our Service Manager to discuss these concerns.

...
7
...