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Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
509 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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509 Reviews of Frontier Dodge Chrysler Jeep - Service Center
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December 14, 2023
They took care of all my needs. Prompt service and good customer service. Very respectfull of my vehicle Prompt service and good customer service. Very respectfull of my vehicle More
by apollacksr
Employees Worked With
Helpful December 02, 2023
The folks are very nice, however I asked for specific air pressure in tires that didn’t happen. Asked for fuel filter change and it had to go back in for that a second time. Asked for a quart of Lucas, which pressure in tires that didn’t happen. Asked for fuel filter change and it had to go back in for that a second time. Asked for a quart of Lucas, which I brought, didn’t happen, and they didn’t put the oil I wanted in it, but that is my fault also because I wasn’t specific. Note I have pay for another oil change to correct it and have to go to a tire shop to get tires corrected. Very nice people, but they don’t listen to what you ask. More
by brennemann91482
Employees Worked With
Don’t remember names
November 17, 2023
Left my jeep for 9 days. All they did was clear the code. Made excuses every day. Took it to scoggin dicky,fixed it in one day. None days of rental for no reason. All they did was clear the code. Made excuses every day. Took it to scoggin dicky,fixed it in one day. None days of rental for no reason. More
by denver.bruner
Employees Worked With
Service
November 09, 2023
didnt communicate at all with me for almost two weeks, had to call them just to get an answer. They wanted to charge me another 2k to fix things that they should have done 6 weeks prior when i spent 9k on had to call them just to get an answer. They wanted to charge me another 2k to fix things that they should have done 6 weeks prior when i spent 9k on my truck for them to service it. Dissapoiting to say the least More
by zacharyreynolds
Employees Worked With
November 07, 2023
Got my oil change and air filter replaced within 30 minutes of dropping my car off. Great experience and friendly customer service. Will definitely use again. minutes of dropping my car off. Great experience and friendly customer service. Will definitely use again. More
by Tibbets45
Employees Worked With
Sabrina
October 31, 2023
They are fast and efficient. They go above and beyond to make sure that you are taken care of and satisfied with the work. Very friendly !! 😊 They go above and beyond to make sure that you are taken care of and satisfied with the work. Very friendly !! 😊 More
by polksuz
Employees Worked With
Ruby
October 28, 2023
Service department could use some improvements. However issues that we had and addressed were taking care of properly with management However issues that we had and addressed were taking care of properly with management More
by Jalynn Garza
Employees Worked With
Rick Harrison
October 24, 2023
I went in for an oil change and tire rotation. My service tech, John Sanchez was friendly, helpful, and made sure to keep me up to date on my vehicle. I would recommend Frontier DCJ Service depart My service tech, John Sanchez was friendly, helpful, and made sure to keep me up to date on my vehicle. I would recommend Frontier DCJ Service department for your vehicle needs. More
by johnnybures
Employees Worked With
John Sanchez
