Frontier Dodge Chrysler Jeep - Service Center

Great and responsive service Had to take my Jeep in for service. Team was helpful in giving estimates turn around time. I received a call later that afternoon on free tire rotat Had to take my Jeep in for service. Team was helpful in giving estimates turn around time. I received a call later that afternoon on free tire rotation still on file from purchase of Jeep. Frontier Serice met and exceed expectations. Thank you for your communication and friendly service. More

Jeep Service Good communication from the service advisor and mechanic. Very explicit with the issues and resolutions regarding my vehicle. Estimated time for diagn Good communication from the service advisor and mechanic. Very explicit with the issues and resolutions regarding my vehicle. Estimated time for diagnostic and get my vehicle ready was accurate. More

Good and fast Friendly stuff and the recall of my car was take care on a timely manner give me ride to my destination witch will give me peace of mind totally will Friendly stuff and the recall of my car was take care on a timely manner give me ride to my destination witch will give me peace of mind totally will recommend them More

Replace Key Fob I was told replacing my key fob would take 4-5 hours. So I called another dealership 40 miles away and they said they could do it in 30 minutes. So I I was told replacing my key fob would take 4-5 hours. So I called another dealership 40 miles away and they said they could do it in 30 minutes. So I drove round trip an hour, had the programming done in 30 minutes while I would have still been waiting at Frontier. Every time I show up they act like you are an inconvenience. No one greets you when you walk in. The woman (Sonia) who checked me in asked me to sign a paper (I’ve never done this in th last 4 visits) I had to ask her what I was signing. She said “we are going to walk your vehicle and look for damage.” After I signed she asked what I needed, I already told her I needed an oil change, so we walked around my truck and she rubbed her finger on every spot that had dirt on it, leaving finger prints all over. I was clearly irritated at this point so she started to change her tone. By the end of the visit Sonia was being more friendly. This is the only dodge dealer in town but my experience 40 miles away at Stanley Dodge (greeted me, friendly, communicated well) has me planning my next visit in Brownfield. More

service This was our first time having used the service department. The service was excellent. A staff memeber kept me updated on the status of our vehicle. W This was our first time having used the service department. The service was excellent. A staff memeber kept me updated on the status of our vehicle. Work was done in a timely manner. More

Not a good experience I had my belongings removed from my car without permission..then they lied and said they found it on a desk. The manager said they have a policy that I had my belongings removed from my car without permission..then they lied and said they found it on a desk. The manager said they have a policy that allows them to take valuables out of can and place in safe place so they won't get stolen..what a joke..almost had to call authorities..watch your belongings at Frontier .. More

Dead Battery Called for dead battery- they sent a courtesy driver with a booster box to start the vehicle and then followed me back to dealership. About 1-1/2 hour Called for dead battery- they sent a courtesy driver with a booster box to start the vehicle and then followed me back to dealership. About 1-1/2 hours total. More

Ok nothing special It was an ok experience nothing special. Took a bit to get helpped but then everything went smooth. Waiting room could be better. No one tells you abo It was an ok experience nothing special. Took a bit to get helpped but then everything went smooth. Waiting room could be better. No one tells you about whats going on. I was just sitting and waiting for 3 hrs then they come in and say im done. They couldnt fix all the recalls. They couldnt find a problem with my tail light that tells me it is out every now and again. They do an ok job just dont expect a lot More

Love my truck.. I hope it last for a long time!! I know the financial management there. Plus I’ve always liked the new look of the dodge pickups... the re-call didn’t help with my confidence but I ho I know the financial management there. Plus I’ve always liked the new look of the dodge pickups... the re-call didn’t help with my confidence but I hope that’s it with problems!! Thank you More

Took care of everything I took my truck in for a recall, oil change, and tire rotation. Got it done before lunch when I had dropped it off first thing in the morning. Were I took my truck in for a recall, oil change, and tire rotation. Got it done before lunch when I had dropped it off first thing in the morning. Were able to get me a free oil change with my rewards card for oil changes and was out quickly at the end of the day. Glad their hours are what they are. Makes it easy to get it in before work and get back after work. Thanks all! More