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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.3
524 Reviews

524 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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January 21, 2019

Quick Service for Stranded Motorist John and the Service Department at Frontier Dodge did an exceptional job of assisting a stranded motorist. On my business trip to Lubbock (240 miles f More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Jan 21, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

January 15, 2019

Excellent service from all and the service advisor was wonde We really appreciate the professionalism and courtesy of all employees, especially John, the service advisor. The service was prompt and the quality o More

by Sperrygolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, the service advisor
Jan 21, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!

January 15, 2019

Excellent Service Had recalls for my Ram truck so I called for an appointment. Also needed a spare fob. Received a call less than 6 hours later that it was ready! Ver More

by LikemyRam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Chen
Jan 21, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask! :)

January 08, 2019

We were taken care of in a timely manner Kristian is a good service writer. And we were handled in a timely manner. We will return for service in the future. And at this time we are not inte More

by Cocothedog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian
Jan 09, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

January 05, 2019

Excellent Service at Frontier Dodge John at Frontier Dodge was friendly and very helpful on attending to my vehicle needs. I was in & out of the dealership in no time. More

by Dodge Ram GRZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Jan 09, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask! :)

January 04, 2019

Billy Martinez Billy provided Great service. He kept me informed and was very courteous and professional. I appreciate his care and communication very much. Than More

by Patti61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Martinez
Jan 09, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

December 31, 2018

Warranty work on a Jeep John, the service provider, did an excellent job. They had difficulty finding the problem but with perseverance they found it and fixed it properly. I More

by Jeepy II
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John [service man]
Jan 03, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

December 27, 2018

Fast Sevice The dealership was great. They were able to get my truck up and running in no time. In total, it took 3 days for the work to be completed after settin More

by Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiersten and Tracy Cavazos
Dec 28, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

December 24, 2018

Staff very helpful and great customer service & friendly. Reason for service was a recall. Everything went great from start to completion.. Everyone that I saw last service writers provided great service. I h More

by Jayden17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Dec 26, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

December 23, 2018

Great service Worked with the great service department. They were very helpful and friendly. Minimal wait time. Given a lot of information on my vehicle which wa More

by Carguy 100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonja
Dec 26, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

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