Frontier Dodge Chrysler Jeep - Service Center

Key fob programming for a Fiat 124 Frontier technician was able to program an after-market key fob for my 2018 Fiat 124. Ruby was very helpful in facilitating the service time. The pric Frontier technician was able to program an after-market key fob for my 2018 Fiat 124. Ruby was very helpful in facilitating the service time. The price of programming ($130) is high in my opinion but I think it is pretty much industry standard and not significantly higher than most dealerships. Overall, I was very pleased. More

Disappointed I didn’t get my repair on my car I was billed for diagnostic testing which was $130 . My issue is when my car was returned back to me the mechanic ju I didn’t get my repair on my car I was billed for diagnostic testing which was $130 . My issue is when my car was returned back to me the mechanic just simply threw everything back in my car didn’t even clamp the cover. Or put coils back on. I expected my car to be returned back like when I brought it in. Look as if they could care less how they returned my car. I had intended to go back after I had enough money. But will not return now. Do not trust your mechanic. More

Great customer service and prompt friendly service The service advisor was prompt in getting my car in the shop and they used reminders to inform me of the service progress of my vehicle. The service advisor was prompt in getting my car in the shop and they used reminders to inform me of the service progress of my vehicle. More

Great service They did a good job and are very helpful and courteous.The only problem that I experienced was when getting picked up by the courtesy car,the driver They did a good job and are very helpful and courteous.The only problem that I experienced was when getting picked up by the courtesy car,the driver had to pick up 2 other people on the way and my son had already been waiting on me over an hour for me to pick him up from his place of work. More

Recalls Had several recalls and a few cosmetic issues that were fixed one of the cosmetic issues was the end cap on a running board. They repaired it free of Had several recalls and a few cosmetic issues that were fixed one of the cosmetic issues was the end cap on a running board. They repaired it free of charge. Wife ran over something and damaged the running board they did not have to repair it at no cost. This extra mile step shows me Billy and his team really care. Great job More

Professional Service First experience with the Service Department at Frontier DCJ was super. Very courteous and professional. Service was quick with limited wait time as p First experience with the Service Department at Frontier DCJ was super. Very courteous and professional. Service was quick with limited wait time as promised. Highly recommend More

Oil Change Great service in a short time. Definitely an improvement on my last experience at that dealership. Will go back for the service for my car in the fut Great service in a short time. Definitely an improvement on my last experience at that dealership. Will go back for the service for my car in the future. More

Service department Took vehicle twice for squealing breaks after I bought the longhorn brand new. The guy heard it slightly but sometimes it won’t do it and sometimes it Took vehicle twice for squealing breaks after I bought the longhorn brand new. The guy heard it slightly but sometimes it won’t do it and sometimes it does. The service guys couldn’t figure out what it was and said if they don’t hear it enough than nothing they can do. Will never buy another ram I was hoping to prove my friends wrong with rams being cheap and unreliable looks like I am wrong. The sales lady was very nice and did a great job and even stated sounds like service is being lazy. To me that sounds like they have had a problem before with service in general. I was torn between the king ranch and long horn and was really impressed with the long horn. Regretfully I chose the ram thinking a simple fix such as squealing intermittently on the breaks could be resolved. I know it’s easy to not care or just be lazy but if it’s your job I’d expect it to be done or figure out why it’s doing it. I work hard at my work and expect the same from others. More

Recall Took more time to do the recall than they thought John Sanchez did an outstanding job helping me and keeping the shop working on the recall items Took more time to do the recall than they thought John Sanchez did an outstanding job helping me and keeping the shop working on the recall items More

Repair Very helpful! My vehicle was under warranty and they fixed the rattle noise. I appreciate them for prompt and honest service. Thank you for your kind Very helpful! My vehicle was under warranty and they fixed the rattle noise. I appreciate them for prompt and honest service. Thank you for your kindness! More