Frontier Dodge Chrysler Jeep - Service Center

Easy, Simple, Friendly Took my Jeep in because the dealership said there was a safety recall on two parts. I bought my Jeep at another dealership & they never informed me of Took my Jeep in because the dealership said there was a safety recall on two parts. I bought my Jeep at another dealership & they never informed me of these in the past, whereas Frontier Dodge texts me whenever there’s a safety recall for a part on my Jeep. I’ve been through the Service department here a few times now & they’ve always been friendly & made sure my vehicle was perfect before I leave the dealership. They topped off my liquids, checked air filter qualities, & even checked the tires (all for free with the safety recall parts replacement too). Also, the shuttle van helped me get home & they had donuts in the waiting room too! More

Service was great. Was ready sooner than expected. Great job I was so pleased with rhe service. The people made me feel so special. The service was actually on point. I was a very satisfied customer. They even I was so pleased with rhe service. The people made me feel so special. The service was actually on point. I was a very satisfied customer. They even walked me roo my car.🤗 More

Service Took my pickup in cuz water pump was out. Found out it was a recall. They fixed it and two other recall items, and addressed another small issue. Very Took my pickup in cuz water pump was out. Found out it was a recall. They fixed it and two other recall items, and addressed another small issue. Very pleasant to work with and pretty fast too. More

Excellence Frontier Dodge has consistently provided excellent customer service experience each time I’ve been there for service on my challenger, i highly recomm Frontier Dodge has consistently provided excellent customer service experience each time I’ve been there for service on my challenger, i highly recommend this service dept. More

Key fob programming for a Fiat 124 Frontier technician was able to program an after-market key fob for my 2018 Fiat 124. Ruby was very helpful in facilitating the service time. The pric Frontier technician was able to program an after-market key fob for my 2018 Fiat 124. Ruby was very helpful in facilitating the service time. The price of programming ($130) is high in my opinion but I think it is pretty much industry standard and not significantly higher than most dealerships. Overall, I was very pleased. More

oil change It usually doesn’t take this long, but it took 2 hours for an oil change today. I would normally recommend this service, but today was way too long It usually doesn’t take this long, but it took 2 hours for an oil change today. I would normally recommend this service, but today was way too long of a wait, especially with an appointment. More

Disappointed I didn’t get my repair on my car I was billed for diagnostic testing which was $130 . My issue is when my car was returned back to me the mechanic ju I didn’t get my repair on my car I was billed for diagnostic testing which was $130 . My issue is when my car was returned back to me the mechanic just simply threw everything back in my car didn’t even clamp the cover. Or put coils back on. I expected my car to be returned back like when I brought it in. Look as if they could care less how they returned my car. I had intended to go back after I had enough money. But will not return now. Do not trust your mechanic. More

Great customer service and prompt friendly service The service advisor was prompt in getting my car in the shop and they used reminders to inform me of the service progress of my vehicle. The service advisor was prompt in getting my car in the shop and they used reminders to inform me of the service progress of my vehicle. More

Great service They did a good job and are very helpful and courteous.The only problem that I experienced was when getting picked up by the courtesy car,the driver They did a good job and are very helpful and courteous.The only problem that I experienced was when getting picked up by the courtesy car,the driver had to pick up 2 other people on the way and my son had already been waiting on me over an hour for me to pick him up from his place of work. More

Recalls Had several recalls and a few cosmetic issues that were fixed one of the cosmetic issues was the end cap on a running board. They repaired it free of Had several recalls and a few cosmetic issues that were fixed one of the cosmetic issues was the end cap on a running board. They repaired it free of charge. Wife ran over something and damaged the running board they did not have to repair it at no cost. This extra mile step shows me Billy and his team really care. Great job More