Frontier Dodge Chrysler Jeep - Service Center

Great folks on the ball Folks were great and courteous they thought it would possibly be an hour and half and it wasn’t even quite 45 minutes later when they called and said Folks were great and courteous they thought it would possibly be an hour and half and it wasn’t even quite 45 minutes later when they called and said my truck was ready. 👍 More

Recall visit I called and got an appointment within 2 days for a recall on my Jeep. John texted soon after I left the Jeep at the dealership to let me know he cou I called and got an appointment within 2 days for a recall on my Jeep. John texted soon after I left the Jeep at the dealership to let me know he could be reached at anytime for questions. I left it for a few days while I went out of town and when I returned it was ready. The people were helpful and the process was easy. More

Fixing breaks on new vehicle Very disappointed with service department accept for Billie. It has been five months for them to fix my breaks and they still haven’t fixed the proble Very disappointed with service department accept for Billie. It has been five months for them to fix my breaks and they still haven’t fixed the problem. They are well aware they still squeal while stopping intermittently. At first they didn’t believe me and finally a recall or whatever they call it came out and they fixed the rear problem I assume but the front breaks still make noise as well. It’s getting ridiculous and I hope they resolve it. I even resorted to trading it in if I wasn’t upside down. This is a brand new nice long horn edition 2019 and the problem still exists. Very disappointed in them. They kept saying they had the parts theblast three times I brought it in and of course they didn’t. Finally the breaks came for the back calipers as well but the front still makes noise. Hopefully it will get resolved I will never buy another ram unfortunately due to the service I have received. More

Lovington nm We had a recall to be taken care of our local dealership wasn’t able to get us in for 4 weeks when we called, called frontier in Lubbock they told us We had a recall to be taken care of our local dealership wasn’t able to get us in for 4 weeks when we called, called frontier in Lubbock they told us bring it right in which we did and had it taken care of promptly.? More

2007 Dodge Sprinter Expensive, time-consuming replacement of turbocharger did not resolve the problem & was possibly unnecessary. The technician didn't seem to have exper Expensive, time-consuming replacement of turbocharger did not resolve the problem & was possibly unnecessary. The technician didn't seem to have experience for proper diagnosis. Did not leave the vehicle with Frontier for ultimate resolution. Service Manager John Sanchez, however, was very good & seemed to be doing what he could from his position. More

Quick and great service On short notice before a long Holliday weekend. Billy in the Service Department got me in and taken care of. Thank you again !! looking forward workin On short notice before a long Holliday weekend. Billy in the Service Department got me in and taken care of. Thank you again !! looking forward working with him in the future. More

Kept me up to date Kept me inform on the progress. It took a little longer than what I expected. So far the problem is fix and the A/C works without any problems. Kept me inform on the progress. It took a little longer than what I expected. So far the problem is fix and the A/C works without any problems. More

Great customer service awesome staff very friendly clean-cut well-dressed service area was real clean in order waiting room and restrooms for real clean very helpful staff awesome staff very friendly clean-cut well-dressed service area was real clean in order waiting room and restrooms for real clean very helpful staff would definitely recommend the shop for service More