Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
509 Reviews of Frontier Dodge Chrysler Jeep - Service Center
Service Had appt for 0900 and they were ready for my car at 0900- kristian was respectful and knowledgable. I will be recommending her to my family and friend Had appt for 0900 and they were ready for my car at 0900- kristian was respectful and knowledgable. I will be recommending her to my family and friends! More
Good fast service The service was outstanding the customers service was good and they where very respectful and polite the job got done quick they let me know that ev The service was outstanding the customers service was good and they where very respectful and polite the job got done quick they let me know that everything was check and good More
Horrible Customer Service The worst customer service. They will not honor there word on anything. Make sure everything is in writing. Service department will not ever call y The worst customer service. They will not honor there word on anything. Make sure everything is in writing. Service department will not ever call you back. General Manager (Rick Harrison) will only act on contract agreements that are signed at time of closing, and will deny anything that his sales team does in wrong doing. The Salesman (Andrew Solis) and Finance Manager will tell you whatever they think you want to hear to make a sale, Even if it is a flat out lie. DO NOT DO BUSINESS WITH THIS DEALERSHIP! 2 months later.... still waiting on service department to fix my vehicle. Had to buy 4 new tires because the tires that were sold on the vehicle were so bad wouldn’t pass inspection just 2,000 miles after purchase. More
Very Friendly and competent This service department has improved a great deal. Very nice and competent employees. I feel that things are getting done properly every time I need This service department has improved a great deal. Very nice and competent employees. I feel that things are getting done properly every time I need to take my van in for any service. More
Well done Courteous and professional staff. Job well done in a timely manner. Service department was amazing went above what we expected. Made sure our vehicle Courteous and professional staff. Job well done in a timely manner. Service department was amazing went above what we expected. Made sure our vehicle was well serviced before driving away. Definetly coming back for continued service. More
Great service I took my truck in for a recall and an exhaust leak. Billy got me all the information I needed for the repairs and kept me informed the entire time m I took my truck in for a recall and an exhaust leak. Billy got me all the information I needed for the repairs and kept me informed the entire time my truck was there. Thanks for taking care of my truck! More
Great service! They took the time to solve my issues, which were rare, and made sure it was fixed before calling me it to pick up. Great service and communication. They took the time to solve my issues, which were rare, and made sure it was fixed before calling me it to pick up. Great service and communication. More
Good job All that works there does a great job. We have nevwr had a problem. We have been using them for both of our trucks. Thanks All that works there does a great job. We have nevwr had a problem. We have been using them for both of our trucks. Thanks More
Pleased: They worked on my daughters car. Checked for codes and did a software update and got her back on the road. Have bought many vehicles f They worked on my daughters car. Checked for codes and did a software update and got her back on the road. Have bought many vehicles from this dealership over the years. Have always be treated well. More
Quick apnd kind I showed for my first oil change without an appointment. The staff was kind enough to work me in and kept me in the loop through out this brief proces I showed for my first oil change without an appointment. The staff was kind enough to work me in and kept me in the loop through out this brief process. More