Frontier Dodge Chrysler Jeep - Service Center

I love the dealership everyone is usually great, especially Max. He sold me my car and then he was my service writer for a little while and I would definitely recommend him, but now that he isn’t in especially Max. He sold me my car and then he was my service writer for a little while and I would definitely recommend him, but now that he isn’t in the service department anymore it’s very subpar to say the least. More

Poor communication, no answer when calling the service department, always a voicemail, unsatisfactory service on coolant system department, always a voicemail, unsatisfactory service on coolant system More

Awesome work on my truck it no is running better than ever. Thank you for the communication and making it right. ever. Thank you for the communication and making it right. More

I got the help I needed. Customer service was great and polite and job was done in a timely manner Customer service was great and polite and job was done in a timely manner More

John in service is great. I would recommend John and Frontier for prompt service. I’ve never had an issue. I would recommend John and Frontier for prompt service. I’ve never had an issue. More

Very disappointed in the communication between me and Service Department plus the overall length of time it took to complete the work. Especially when promised the vehicle on a certain day, then it was p Service Department plus the overall length of time it took to complete the work. Especially when promised the vehicle on a certain day, then it was promised to me again on another day and then again, another day, and after three weeks, I finally got the vehicle back. Then I know I asked to have the wiper blades replaced but I did not know they were going to be so expensive $119.50. You can go to O’Reillys and get the same wiper laid for $20 and they put them on for free. More

First off I commend this dealer for living up to warranty standards. That said let’s talk about the used truck I bought with only 20k miles on it. I took it for a test drive and they told me that it had bran standards. That said let’s talk about the used truck I bought with only 20k miles on it. I took it for a test drive and they told me that it had brand new tires on it. Later at home I noticed my tires were slowly getting empty so I got them fixed and realized that one of the tires had a patch in it already. Later on I had some problems with the steering wheel so I brought it in to get it fixed and warranty covered the cost. When I brought it in I couldn’t help but be awkward while I was standing around in the service garage waiting for service. Later on when I returned for the pickup I was very much in a hurry and there was one guy the desk who was just chatting away with some guy about his car without another care in the world. After I minimum of 5 minutes the other guy finally left and the service man gave me my keys, had me sign a paper and they brought me my truck. I also don’t know if this is relevant or not but my dad and my uncle both bought used truck from different dealerships and every time they brought it in for service they got a free detail and car wash. If that’s what your looking for, keep looking because you won’t find that here More

It taken too long with estimate, kept changing the amount for repairs a week after having my car for repairs a week after having my car More

Do not take your vehicle there! My truck set out there for 2 weeks no one even knew it was there it was never in the system! . Paid $800 to get 2 new batteries replaced. Horrible co My truck set out there for 2 weeks no one even knew it was there it was never in the system! . Paid $800 to get 2 new batteries replaced. Horrible communication the entire time! More

I had an appt for 5:00 and showed up late… staff was very understanding of my circumstances and treated me very well nonetheless with smiles and courtesy understanding of my circumstances and treated me very well nonetheless with smiles and courtesy More