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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
539 Reviews

539 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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October 30, 2019

The service was great;they're always ready to help service you.They try to answer all your questions,make you satisfied with the deaiship. More

by Minnie Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Frontier Dodge Chrysler Jeep responded

Thank you so much Minnie for this great feedback!

October 29, 2019

Good service always think price is too high but John worked with me some which was appreciated.Work was done on time and I was notified. More

by Nav
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Oct 29, 2019 -

Frontier Dodge Chrysler Jeep responded

Thank you for your review!

October 29, 2019

Service was quick and easy. They were able to get me in the same day I called. Service consultant was very friendly and helpful. I will return. More

by Isaac
Recommend Dealer
Yes
Employees Worked With
Ruby
Oct 29, 2019 -

Frontier Dodge Chrysler Jeep responded

We are so glad that our service team was able to help you. Thank you for the review!

October 28, 2019

Great and very helpful employees...listened to my problems and they will take care of getting it fixed...kept in touch with me as they worked on y vehicle More

by Gloria
Recommend Dealer
Yes
Employees Worked With
John
Oct 29, 2019 -

Frontier Dodge Chrysler Jeep responded

Thank you so much Gloria for your review. We are so glad that our team could help you!

October 22, 2019

Oil change Quick and easy to work with. Dropped off before lunch and it was ready to pick up around 2. It’s easier for me to drop off instead of waiting for it. More

by CDB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Oct 23, 2019 -

Frontier Dodge Chrysler Jeep responded

We are so glad that our team could help make your oil change as easy as possible for you. Thank you for the review!

October 21, 2019

Great They were very professional, and helped me out even though they were booked full for the day!i was traveling thru the area when my truck required serv More

by Ztrokj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Oct 22, 2019 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for this wonderful feedback on our dealership! We are so glad that our team could help you.

October 21, 2019

Not fully satisfied. This was the second time in a row that work I requested was not done (i.e. tire rotation). The previous time I requested a quote for a new wheel well More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t recall.
Oct 23, 2019 -

Frontier Dodge Chrysler Jeep responded

We, apologize that you are not satisfied with your recent experience at our dealership's service department. We work to insure all customers are given the best service and are kept up-to-date on their vehicle's status. If you are still experiencing issues, please contact our store and ask for our Service Manager. Thank you.

October 18, 2019

Oil change / rotate tires The staff was awesome. My car was finished before the time John said it would be finished. Love Frontier Dodge! I have purchased six cars with thi More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Oct 21, 2019 -

Frontier Dodge Chrysler Jeep responded

Thank you so much Gloria for this great feedback. We are so glad that our team could help you!

October 16, 2019

Radio software download Nice, honest, John was good. Didn’t complete all requests but otherwise very good. Good call back prompt. Appropriate response for not doing a hard do More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Oct 16, 2019 -

Frontier Dodge Chrysler Jeep responded

Thank you so much Andy for this great feedback!

October 14, 2019

Grateful for my service writer. My service writer was very helpful and nice. She saved me money by offering a oil change special for the future oil changes. Sorry, forgot her name. More

by Story64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 15, 2019 -

Frontier Dodge Chrysler Jeep responded

Thank you for the great feedback on our dealership!

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