Frontier Dodge Chrysler Jeep - Service Center

Slow , inattentive, and inconsiderate service. Well I don’t know we’re to start , this is an infinitely large waste if my time. Frontier Dodge Jeep was by far the worst service I have ever had. An Well I don’t know we’re to start , this is an infinitely large waste if my time. Frontier Dodge Jeep was by far the worst service I have ever had. And I have been in a lot of car dealerships in my life as my dad was a vendor to some back east. They took forever to get my c Jeeps oil changed ( like and hour and a half) no one else was in there hardly so I know they weren’t busy. Then my buds who was with me said I should go and ask them about my car, I go out to their desk area and I just see my car sitting outside in the area where they take your car when it’s finished. No one bothered to tell me it was ready. Then when I pay out (which took them forever to figure out how to use my online coupon from Mopar in the first place) , there was motor oil stains in my floor board , so no courtesy mats used either. Then I get out on the road in my car and notice an oil leak from under my car when I park at a convince store. I call my so called service representative and have to leave a message and them I text him , and get no response either way . All I got from them at frontier was a system generated text asking me how my service was . No response back regarding the oil leak right after the oil change that they just did only moments before. Not a good dealership to get your car serviced at all. More

4000mile Check up Prompt service and very friendly employees. Andrew Solis made me feel welcome. Thanks to him. Service was great. Waiting room is nice. Very clean. Prompt service and very friendly employees. Andrew Solis made me feel welcome. Thanks to him. Service was great. Waiting room is nice. Very clean. Thank you. More

Why have an appointment I had an appointment on Wednesday but can’t look at my truck until Monday. Why make appointments? No loner car until it’s diagnosed. Probably one of I had an appointment on Wednesday but can’t look at my truck until Monday. Why make appointments? No loner car until it’s diagnosed. Probably one of the most ridiculous policies I have ever heard of. Not even 10,000 miles on my truck that I make a living with More

oil change Sonia was very nice and professional. She informed me about a oil changing package that help me save money for the future I appreciated that. A Sonia was very nice and professional. She informed me about a oil changing package that help me save money for the future I appreciated that. Also Thomas that washed my car did a great job. Thank you. Terri Gatten More

They kept me informed Frontier kept me informed throughout the time my Pickup was in for a recall visit. They fixed it within the time I was told and it was fixed correctly Frontier kept me informed throughout the time my Pickup was in for a recall visit. They fixed it within the time I was told and it was fixed correctly. More

Excellent Sonia was very attentive and handled our service, professionally. She made sure everything was handled in a timely manner. Thanks for your help! Brian Sonia was very attentive and handled our service, professionally. She made sure everything was handled in a timely manner. Thanks for your help! Brian Ashburn More

Great customer care I received great service from all the staff and especially Sonia my service coordinator. she went above and beyond to make sure me and my daughter's I received great service from all the staff and especially Sonia my service coordinator. she went above and beyond to make sure me and my daughter's needs were met. She is a very caring person and I will call Frontier the next time I need service. More

Had many factory recall issues to address. They were quick to get me in, and gave a realistic timeframe on dong the work. They kept me updated by text and didn’t keep me waiting when I picked u They were quick to get me in, and gave a realistic timeframe on dong the work. They kept me updated by text and didn’t keep me waiting when I picked up. More

TERRIBLE Had to get my engine replaced (flooded it with water). Started off great, but they quoted the time to repair about 2 weeks too short and kept having t Had to get my engine replaced (flooded it with water). Started off great, but they quoted the time to repair about 2 weeks too short and kept having to tell me it would have to be a couple more days for almost a month. Parts that were not broken, were suddenly broken even though they weren’t affected by the flooding and were working until I brought it to the shop. Wouldn’t recommend unless you like being without a car for a month More

Expedited Sevice I had family emergency and needing to dive 12 hours. Took my Durango in for oil change without an appointment. They checked everything on vehicle to e I had family emergency and needing to dive 12 hours. Took my Durango in for oil change without an appointment. They checked everything on vehicle to ensure my safe trip. Excellent customer service. More