Frontier Dodge Chrysler Jeep - Service Center

Not fully satisfied. This was the second time in a row that work I requested was not done (i.e. tire rotation). The previous time I requested a quote for a new wheel well This was the second time in a row that work I requested was not done (i.e. tire rotation). The previous time I requested a quote for a new wheel well and it was never addressed. Also, I was given a list of recommended maintenance; however, no one discussed them with me or offered to take care of them then. it was clear that quality of service declined due to it being a busy Saturday morning. More

Great They were very professional, and helped me out even though they were booked full for the day!i was traveling thru the area when my truck required serv They were very professional, and helped me out even though they were booked full for the day!i was traveling thru the area when my truck required service More

Oil change / rotate tires The staff was awesome. My car was finished before the time John said it would be finished. Love Frontier Dodge! I have purchased six cars with thi The staff was awesome. My car was finished before the time John said it would be finished. Love Frontier Dodge! I have purchased six cars with this dealership More

Radio software download Nice, honest, John was good. Didn’t complete all requests but otherwise very good. Good call back prompt. Appropriate response for not doing a hard do Nice, honest, John was good. Didn’t complete all requests but otherwise very good. Good call back prompt. Appropriate response for not doing a hard download. More

Grateful for my service writer. My service writer was very helpful and nice. She saved me money by offering a oil change special for the future oil changes. Sorry, forgot her name. My service writer was very helpful and nice. She saved me money by offering a oil change special for the future oil changes. Sorry, forgot her name. More

"Warranty" of tires I haven't been able to drive my car for a month now. I supposedly have a warranty on my rims and tires and have been unable to get a replacement. I I haven't been able to drive my car for a month now. I supposedly have a warranty on my rims and tires and have been unable to get a replacement. I contacted the warranty place and they say a claim was opened and approved on Sept 3rd but the service guy doesn't return calls or take make any initiative to find me a replacement. My original service woman Sonya, was awesome and always kept me up to date but she is no longer an employee there and the new guy doesn't try to help what so ever. More

Hope it’s fixed this time This is the 7 th trip to the shop to fixture same problem... 3 rd time at this dealership. They have tried very hard and John Sanchez has been diligen This is the 7 th trip to the shop to fixture same problem... 3 rd time at this dealership. They have tried very hard and John Sanchez has been diligent to keep me informed More

Not happy I will never shop for another car at Frontier. I got the oil changed (I think) yesterday because my Toyota maintenance light was on and so was the lig I will never shop for another car at Frontier. I got the oil changed (I think) yesterday because my Toyota maintenance light was on and so was the light for a low tire. When I got back in my car my floor mats were dirty so obviously they did not use a paper or anything to not get oil stains on my floor mats! Also, the light for maintenance required is still on. They didn’t bother to cut it off. Terrible service! I’m sorry I bought a Toyota there because they are no help. All they could say was that they don’t work on Toyotas!! Shop somewhere else if you’re buying anything besides a Dodge! More

Always a good experience From the first time I walked in to purchase a new truck and anytime I need repairs or preventative maintenance everyone if friendly and helpful. From the first time I walked in to purchase a new truck and anytime I need repairs or preventative maintenance everyone if friendly and helpful. More

Service wonderful car lot is full of xxxx they LIE to much t Car Dealer ship go to xxxx no good employees and all they do is LIE to you to purchase a vehicle yall car service center wonderful employees and good Car Dealer ship go to xxxx no good employees and all they do is LIE to you to purchase a vehicle yall car service center wonderful employees and good service More