Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
524 Reviews of Frontier Dodge Chrysler Jeep - Service Center
Everything was good, and Billy was great in taking care of my car. But the recalled part for my car had to be ordered, which means I have to go back. Other than that, I had a very good experience taking my of my car. But the recalled part for my car had to be ordered, which means I have to go back. Other than that, I had a very good experience taking my car for service to Frontier Dodge. Thank you. More
I was pleasantly surprised that the service department at Frontier Dodge Jeep was opened on Saturday. I came just to ask about getting an extra key for my son's car, only expecting to set up an appointment Frontier Dodge Jeep was opened on Saturday. I came just to ask about getting an extra key for my son's car, only expecting to set up an appointment for another day. Flower in the service dept took care of it right away and even told me of a factory recall I was not aware of. I was able to leave with my extra key shortly thereafter. It was certainly easier and faster than I had expected. I’m very happy how it all turned out! More
Changed oil and rotated tires took over 1 hour to complete great service over all. Just make sure you take your phone or have someone pick you up. complete great service over all. Just make sure you take your phone or have someone pick you up. More
My Ram 2500 4x4 truck was fixed on a Saturday with no previous appointment. This department went above expectations. Thank you. I received calls and texts with updates. previous appointment. This department went above expectations. Thank you. I received calls and texts with updates. More
John was excellent service advisor. He was helpful and informative. The waiting area was bright and clean and coffee tasted great. I will use them again informative. The waiting area was bright and clean and coffee tasted great. I will use them again More
Took a day longer due to no converter on hand but job now completed . Still cannot believe that Chrysler does not throw in a courtesy oil change and tire rotation for all these recalls completed . Still cannot believe that Chrysler does not throw in a courtesy oil change and tire rotation for all these recalls More
Recall items performed in a timely manner. Customer service and scheduling was great. I would highly recommend Frontier Dodge to perform services for your vehicle. service and scheduling was great. I would highly recommend Frontier Dodge to perform services for your vehicle. More
Awesome service! Staff is courteous and friendly. All the work was done ahead of schedule. The service representative always kept me informed of the progress of the repairs. It was a great experience! work was done ahead of schedule. The service representative always kept me informed of the progress of the repairs. It was a great experience! More
They did a good job. Had to order parts. Will notify when they arrive and schedule another appointment. Still unsure what is going on with the navigation system. they arrive and schedule another appointment. Still unsure what is going on with the navigation system. More
First off for part of the repair they had to farm out the work because there bay wasn't big enough for my truck. Then while there tech was moving my truck from one of their service bays he hit something and work because there bay wasn't big enough for my truck. Then while there tech was moving my truck from one of their service bays he hit something and broke my passenger side towing mirror. Take your vehicle else where! More