Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
524 Reviews of Frontier Dodge Chrysler Jeep - Service Center
I took my Jeep in for A/C repair and was told I had the heater on. I drove it 8-10 miles home after picking it up from repair and the A/C was on like it was when I took it in for repair and the air was blo heater on. I drove it 8-10 miles home after picking it up from repair and the A/C was on like it was when I took it in for repair and the air was blowing 98 degrees. Now I got to do this again. Maybe they’ll fix it this time. More
The mechanic that worked on my truck has excellent customer service and fast never in my life I had service like that TRACY CAVAZOS thanks for the fast and friendly service customer service and fast never in my life I had service like that TRACY CAVAZOS thanks for the fast and friendly service More
Service was done in a timely manner, Mr Martinez was very courteous and precise in explaining problem and what needed to be done to correct it. courteous and precise in explaining problem and what needed to be done to correct it. More
Excellent service from advisor and good communication. One small mixup when picking up the vehicle. The key had been misplaced and caused a minor inconvenience. One small mixup when picking up the vehicle. The key had been misplaced and caused a minor inconvenience. More
Satisfied, they were there when I needed them and there were very nice about it, Thank you for being there in the crisis that we're at. were very nice about it, Thank you for being there in the crisis that we're at. More
Billy and his team in the Service Department were absolutely amazing and on point! They had my daughters car finished and out of there within a few hours even though I had been told it would take a w absolutely amazing and on point! They had my daughters car finished and out of there within a few hours even though I had been told it would take a whole day. I highly recommend Frontier Dodg, am very pleased with the service! More
Van service Van repaired in timely manner. Charge too much to rotate tires or to change oil. I think that oil changes should not cost more than $45. Van repaired in timely manner. Charge too much to rotate tires or to change oil. I think that oil changes should not cost more than $45. More
When I first came in I said I have two tire rotations already purchased, please check my breaks. I get my bill & no news on breaks. So i restated “i asked about having Mechanic look at my brakes one of t already purchased, please check my breaks. I get my bill & no news on breaks. So i restated “i asked about having Mechanic look at my brakes one of the tires are off. Young lady that took my truck in Said i’ll go ask the mechanic, she came out with a little plastic yellow thing & said this is what the mechanic said. I ask about them Multi point inspection report. Then & only then (not before nor during my check in) I found out that their computer system is down. * For my first time ever to your dealership Service department. I wasn’t impressed. I also had coupons for Mopar find my phone & The young lady said y’all do not carry synthetic oil, so what good are the Mopar coupons ? I was in your waiting room, call the Dealership DeMond Tron in Conroe where I have been having my truck oil changed & tbey said they have a $99., 3 oil change special (same i believe as Mopar coupons for my Dodge truck) • So you tell me does it sound like a very good first time experience??? Especially when there’s other Dodge Dealership Slayton town then I feel like I should’ve gone to instead. More
Good service and excellent job! The waiting area it’s confortable they have coffee and water free. The employees were Very kind there help where excellent. confortable they have coffee and water free. The employees were Very kind there help where excellent. More