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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.3
516 Reviews

516 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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July 04, 2020

Recall service was done in a timely manner both for the screening & the actual replacement, not to mention being kept abreast of the situation. Kristian was Awesome.😬 More

by laramft
Recommend Dealer
Yes
Employees Worked With
Kristian
Jul 06, 2020 -

Frontier Dodge Chrysler Jeep responded

We are so glad that our team could assist you. Thank you for the review!

July 01, 2020

Very nice staff in service department, Ruby was amazing with helping me drop my vehicle off to get the repairs done from beginning to end. More

by Jerelgarcia78
Recommend Dealer
Yes
Employees Worked With
Ruby
Jul 02, 2020 -

Frontier Dodge Chrysler Jeep responded

We are so glad that our team could assist you. Thank you for the review!

June 20, 2020

John Sanchez is always pleasant to deal with. He makes sure all my issues are addressed in a timely manner. He’s the reason we come back More

by tyronechristopher19
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Jun 22, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you so much Tyrone for the review. We are so glad that our team could assist you!

June 12, 2020

I took my Jeep in for A/C repair and was told I had the heater on. I drove it 8-10 miles home after picking it up from repair and the A/C was on like it was when I took it in for repair and the air was blo More

by Raymond Martin
Recommend Dealer
Yes
Employees Worked With
Billy Martinez
Jun 15, 2020 -

Frontier Dodge Chrysler Jeep responded

Raymond, we apologize that you are unsatisfied with your experience at our dealership. If you are still experiencing this issue, please contact our Service Department. Thank you.

June 10, 2020

The mechanic that worked on my truck has excellent customer service and fast never in my life I had service like that TRACY CAVAZOS thanks for the fast and friendly service More

by Mikegarza
Recommend Dealer
Yes
Employees Worked With
TRacy cavazos
Jun 11, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you so much Mike for the review. Please let us know if there is anything else that our team can do for you.

June 03, 2020

Service was done in a timely manner, Mr Martinez was very courteous and precise in explaining problem and what needed to be done to correct it. More

by French
Recommend Dealer
Yes
Employees Worked With
Mr Martinez Service Dept
Jun 04, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review. Please let us know if there is anything else that our team can do for you!

May 26, 2020

Excellent service from advisor and good communication. One small mixup when picking up the vehicle. The key had been misplaced and caused a minor inconvenience. More

by jake_nichols
Recommend Dealer
Yes
Employees Worked With
John Sanchez
May 27, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you Jake for the review. Please let us know if there is anything else that our team can help you with.

April 24, 2020

Satisfied, they were there when I needed them and there were very nice about it, Thank you for being there in the crisis that we're at. More

by Israel
Recommend Dealer
Yes
Employees Worked With
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline George
Apr 27, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you Israel for the review. We are so glad that our team could help you.

March 25, 2020

Billy and his team in the Service Department were absolutely amazing and on point! They had my daughters car finished and out of there within a few hours even though I had been told it would take a w More

by Mel
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 26, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review Mel. We are so glad that our team could help you. If there is anything else that we can do for you, please let us know.

March 19, 2020

Van service Van repaired in timely manner. Charge too much to rotate tires or to change oil. I think that oil changes should not cost more than $45. More

by cbfritz59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flower
Mar 20, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review. If there is anything else that our team can help you with, please let us know.

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