Frontier Dodge Chrysler Jeep - Service Center

Billy was excellent to deal with! He truly epitomizes what customer service is all about. We have found our preferred CDJ dealership. Thank you Billy and Frontier! what customer service is all about. We have found our preferred CDJ dealership. Thank you Billy and Frontier! More

Everyone was great. I was notified several times what was going on and everyone that I talked to was very nice. The price of my total bill was not what I was expecting. I can’t really say enough nice things going on and everyone that I talked to was very nice. The price of my total bill was not what I was expecting. I can’t really say enough nice things about John. More

truck had a problem dying while running. john and Lalo genuinely wanted to determine the source of the issue, which was really hard to diagnose. they stayed with it genuinely wanted to determine the source of the issue, which was really hard to diagnose. they stayed with it More

Workers are doing well, but I had to sit and wait 2 1/2 hours. Too many people in Lubbock and growing. You were out of water to drink. I will take mine next time. I usually do but went to town in spare of hours. Too many people in Lubbock and growing. You were out of water to drink. I will take mine next time. I usually do but went to town in spare of the moment. More

Had warranty work that needed to be completed. One of the worst experiences regarding communication I have ever experienced. Will definitely be my last visit the worst experiences regarding communication I have ever experienced. Will definitely be my last visit More

Service Department was friendly and informative about the recall performed and the items needing addressed in the near future. They included details & pricing of recommended services. Note: this site does recall performed and the items needing addressed in the near future. They included details & pricing of recommended services. Note: this site does not list Service Emploees I delt with & would not let me submit until I added a sales person rating so I just picked one... More

John Sanchez was a pleasure to work with!! Kept me up to date on my vehicle on a regular basis! Thank you again Frontier Dodge Service Department! date on my vehicle on a regular basis! Thank you again Frontier Dodge Service Department! More

Had my truck in The service department for recalls John was the person I talked to he was so nice thank you John for all your help. was the person I talked to he was so nice thank you John for all your help. More

Kristian has been a Great and Helpful Customer Service Advisor. I would like to Thank her and the Jeep 🚙 Mechanic Crew for always being there when I need them... Thanks Guys. Keep up the Great Customer S Advisor. I would like to Thank her and the Jeep 🚙 Mechanic Crew for always being there when I need them... Thanks Guys. Keep up the Great Customer Service... Amen More

Everyone I came into contact with were the friendliest and made me feel like family from the start. The service department was quick to get my vehicle in, the level of customer service via phone or in per and made me feel like family from the start. The service department was quick to get my vehicle in, the level of customer service via phone or in person is superb and second to none. Thanks guys and young women. Keep up the fantastic work More