Frontier Dodge Chrysler Jeep - Service Center

I had a quote from another dealer for the exact job you did to my truck for 400 dollars less. The job was to change my oil pan gasket the manual put out by Chrysler says it’s a 4 hour job. I was charged f did to my truck for 400 dollars less. The job was to change my oil pan gasket the manual put out by Chrysler says it’s a 4 hour job. I was charged for 5 the a pan gasket I can walk in and buy for 50 dollars you charged 214 dollar and over charged the others dealers quote by 700. Dollars. I’m from out of town so I didn’t have much choice since I had to leave my truck here for a week. Then just trying to get someone to call me back was a chore took 3 days to find out you confirmed it was the oil pan which I told you when I dropped it off. Then 2 more days to call me back to say it was fixed. I did notice a pattern on reviews you over charge all the customers that are from out of town. You will probably have the removed before anyone reads it but I would sure like to talk to someone in management since you guys apparently don’t get to work until after 10am as I ask to speak to a manager and he was not on site. More

John was great to give you updates and call with questions and to let me know the repair was complete!!!! Great job to John and the team! questions and to let me know the repair was complete!!!! Great job to John and the team! More

I would not recommend using this dealership for servicing your vehicle. Very unprofessional and lacking in basic customer service skills. Very disappointed in this dealer. your vehicle. Very unprofessional and lacking in basic customer service skills. Very disappointed in this dealer. More

Excellent customer service and turn around time in service department. John was thorough in explaining service and pricing for parts and labor. I was very satisfied. service department. John was thorough in explaining service and pricing for parts and labor. I was very satisfied. More

Tammy went above and beyond to answer and questions I had and was willing to do whatever to help my daughter so she could get her car tonight. and was willing to do whatever to help my daughter so she could get her car tonight. More

my last visit i dint recvd a text msg that my car was ready usually i do get it, so i waited the whole day until i called them and i was told it has heen ready long enough.sabrina told me that she called ready usually i do get it, so i waited the whole day until i called them and i was told it has heen ready long enough.sabrina told me that she called me i tildmher i dont usually answer unknown caller but insteadni reminded her ro text me since it been the practice ever since. More

Tammy Melendez is an awesome service rep. She kept me in the loop of everything on a daily basis……. They went above and beyond to help me in the loop of everything on a daily basis……. They went above and beyond to help me More

Simple - drop off vehicle, there is a shuttle, they call when they’re finished and pick you. Simple when they’re finished and pick you. Simple More

Frontier does a great job Sabrina the service writer always goes above and beyond. Thank you for always remembering me and making sure I have a ride back to work. Thank you again Sabrina always goes above and beyond. Thank you for always remembering me and making sure I have a ride back to work. Thank you again Sabrina More

Frontier service is very friendly. They are busy but are always friendly. always friendly. More