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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
539 Reviews

539 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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November 30, 2021

Friendly, Fair, and Efficient! My daughter is a Tech student and takes her jeep to Frontier. They have always treated her like family. This makes me feel good since I’m so far away. More

by TexasTechMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Nov 30, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! We appreciate the wonderful feedback.

November 29, 2021

I took my vehicle in for the “free” oil change, I told them to check the coolant because my warning light is on. NOT DONE!!! makes me think they did not do a thing but park it in garage for an hour. More

by Richardrocher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy melendez
Nov 29, 2021 -

Frontier Dodge Chrysler Jeep responded

Richard, we are sorry to hear that you have some concerns regarding a recent service visit. Please reach out to our dealership and ask for our Service Manager. He would love to go over all service done with you and address any concerns. Thank you

November 24, 2021

Truck sales manager and service writer did an amazing job. But, truck came back to me with unacceptable damage( driver side dent). If the service department is not going to protect my investment, I will More

by Christopherrowten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown technician
Nov 26, 2021 -

Frontier Dodge Chrysler Jeep responded

Christopher, if you are still experiencing any issues or would like to address these concerns with our team, please reach out to our dealership and ask for our Service Manager. Thank you.

Nov 26, 2021 -

Christopherrowten responded

It is the responsibility of the dealership to reach out to me, not the reverse. I made my issues very clear.

November 20, 2021

The service person Aliyah was great. She had my vehicle looked at sooner than the three days I was initially told. The dealership wasn’t able to find the problem with the engine light that turned on, due t More

by Corey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aliyah Castillo
Nov 22, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you Corey for the review!

November 19, 2021

Tammy was Very kind, professional, efficient when I went to have my oil change. Best customer service! More

by ccastanon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Melendez
Nov 22, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the wonderful review! We are so glad that our team could assist you.

November 12, 2021

Great customer service. Fast and easy to get work done. Let you know what is wrong with your car besides what you take it in for. Friendly advisors More

by Mariaarenas90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina Jimenez
Nov 16, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the wonderful review!

November 11, 2021

I got an oil change and Tammy was super fast in getting it done. She had a great attitude and was very friendly. She was helpful and answered questions I had. The staff I dealt with were all very nice. More

by Jeeplover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Nov 11, 2021 -

Frontier Dodge Chrysler Jeep responded

We as so glad that our team could help you with your vehicle's service. Thank you for the review!

November 05, 2021

Only place I will use for service on my Ram 2500 and Dodge Charger,their service contracts are the only way to go. More

by jjolly969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Melendez
Nov 05, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much! We are so glad that we can assist you with your vehicle's service.

November 04, 2021

Fast efficient. Took my car in and it was repaired next day. Awesome job Frontier. More

by bmrtz80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina
Nov 04, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review!

November 02, 2021

Wow can’t say enough about the service team that does oil changes and they cleaned my truck on top of all else. The 2 ladies that were helping me in the service bay, were phenomenal, extremely courteous and More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
Nov 02, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the wonderful feedback on your experience Frank!

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