Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
524 Reviews of Frontier Dodge Chrysler Jeep - Service Center
worst experience,turned to great.i had my sscheduled worst experience,turned to great. i had my sscheduled change oil done dec23. the next day dec 24 i notice oul spill in my garage and i knew that some worst experience,turned to great. i had my sscheduled change oil done dec23. the next day dec 24 i notice oul spill in my garage and i knew that somethings wrong so i went out and look for an avail autosuop to no avail. so i went home and saw that oul continued to spil. so its normal to blame the mechanic because my christmas travel will be ruined and it did my kids and i were not able to atyend family reunion hecause of this and i need to wait 3 days dec27before they opened. were stuck and nothing to do.but hey this cud have been worse if i dint notice the oil was leaking. so when i went there on mon dec 27, they took care of my problem and made it easy for me. usually if u go to other company they will make it hard for you ask alot of proof or whatnot here tammy made sure she knew what was the cause and she told me it wasnt the mechanics fault it was the oil rubber ring that cause the leak and showed it to me. but the kost important aspect is that theres no significant damage in my car and we can still enjoy our new year trip. im not gonna let one situation ruin my trust in this company as long as they are transparent and know how to solven it quickly. thankyou More
Service was great. Was told it would be an hour or so to change my oil and rotate tires but had me out in around 30 minutes which was great. change my oil and rotate tires but had me out in around 30 minutes which was great. More
Everything went well at this dealership. Tammy was especially courteous, friendly and professional. She handled everything in a timely fashion. Nice to work with folks like her! especially courteous, friendly and professional. She handled everything in a timely fashion. Nice to work with folks like her! More
Friendly, Fair, and Efficient! My daughter is a Tech student and takes her jeep to Frontier. They have always treated her like family. This makes me feel good since I’m so far away. student and takes her jeep to Frontier. They have always treated her like family. This makes me feel good since I’m so far away. More
I took my vehicle in for the “free” oil change, I told them to check the coolant because my warning light is on. NOT DONE!!! makes me think they did not do a thing but park it in garage for an hour. them to check the coolant because my warning light is on. NOT DONE!!! makes me think they did not do a thing but park it in garage for an hour. More
Truck sales manager and service writer did an amazing job. But, truck came back to me with unacceptable damage( driver side dent). If the service department is not going to protect my investment, I will job. But, truck came back to me with unacceptable damage( driver side dent). If the service department is not going to protect my investment, I will go elsewhere for service. Waiting to see how they are going to handle it. More
The service person Aliyah was great. She had my vehicle looked at sooner than the three days I was initially told. The dealership wasn’t able to find the problem with the engine light that turned on, due t looked at sooner than the three days I was initially told. The dealership wasn’t able to find the problem with the engine light that turned on, due to the light turning off while sitting at the dealership overnight. Hopefully it won’t come back on while traveling back to DFW. More