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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
539 Reviews

539 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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February 24, 2022

At Frontier DodgeI am always promptly taken care of by Sabrina and her team. Thank y’all! More

by Arankin486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina
Feb 24, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

February 17, 2022

Always good service, friendly staff and just overall good atmosphere. Would definitely recommend this dealership for sure More

by dc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina ( I think was her name)
Feb 17, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

February 15, 2022

They got my dually in and out in the same afternoon. The girls that took care of me were knowledgeable and very friendly. More

by donnielaymon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aliya Castillo
Feb 15, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your recent experience!

Feb 15, 2022 -

donnielaymon responded

Good job

Feb 15, 2022 -

donnielaymon responded

Good job

February 15, 2022

Service center is not up front about pricing at all. Got shown a number, was told to “disregard” it, came back to pick up my vehicle that was double the amount I was told to “disregard”. Need to be way More

by Jeep77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure
Feb 16, 2022 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are unsatisfied with your experience. Please reach out to our team and ask for management to discuss these concerns.

February 11, 2022

Sabrina helped me out. She was very informative and helpful. She made her sure I have all the information I need for my vehicle More

by ssmires77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina
Feb 11, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! We appreciate the feedback on your experience!

February 11, 2022

the service was great and awesome Customer service it don’t take that long Thank so much 😊 More

by Racheluballe3970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aliyah
Feb 14, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

Feb 15, 2022 -

Racheluballe3970 responded

Your welcome great service 😊

January 31, 2022

Great to do business with. Always helpful, courteous, they always take good care of me. More

by Kking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammi
Jan 31, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

Jan 31, 2022 -

Kking responded

Thankyou for your efficiency!

January 27, 2022

Great Team Members with a very friendly attitude. Tammy was Great at the service desk. More

by IkeD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy in Service
Jan 27, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review!

January 20, 2022

Terrible service department. I was told I would get a call-back. I’m still waiting for one. More

by Etishler
Customer Service
Recommend Dealer
No
Employees Worked With
Don’t know the name.
Jan 20, 2022 -

Frontier Dodge Chrysler Jeep responded

We apologize for any issues or inconveniences. Please reach out to our team and ask for our Service Manager Johnny Berumen to address this issue.

January 17, 2022

Best spot .love the customer service and one on one the service manager gave to me and my wife. They picked her up and made the transaction very simple. Much better experience than I had at spirit. Had More

by shoremark45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Jan 18, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the wonderful review and feedback on your experience.

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