Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
539 Reviews of Frontier Dodge Chrysler Jeep - Service Center
Crappy customer service, rude staff. GM hung up. Will be contacting BBB shortly . Lost my friends car GM hung up. Will be contacting BBB shortly . Lost my friends car More
They LOST OUR CAR. We live in DFW and our car broke down on our Spring Break Vacation. We took our 6 month old 2021 Jeep Grand Cherokee Laredo to this dealership for he We live in DFW and our car broke down on our Spring Break Vacation. We took our 6 month old 2021 Jeep Grand Cherokee Laredo to this dealership for help. What was said to be a few hours to fix, has not been handled in 10 days. We called 2 days after leaving it there to check on the status, they questioned us: "what car? we don't have your car. I don't see your car on our lot." THey refused to give us a loaner car (we have 4 kids, stranded 5.5 hours from home)... they couldn't locate a rental car... TERRIBLE. My 4 kids could run a business with more competency than they can. Disappointed is an understatement. More
Great staff. . Excellent service. Clean environment friendly people..It is the best place to go for any of your car or truck needs. . Excellent service. Clean environment friendly people..It is the best place to go for any of your car or truck needs. More
My daughter took her car into the Lubbock dealership at 1:30 in the afternoon and was able to pick up her car by the end of the day. Sabrina was so nice and friendly to her. It is comforting to know I can 1:30 in the afternoon and was able to pick up her car by the end of the day. Sabrina was so nice and friendly to her. It is comforting to know I can trust a dealership to treat my kid the right way. More