Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
539 Reviews of Frontier Dodge Chrysler Jeep - Service Center
Punctual courteous very professional. Very nice makes your dealer experience a pleasurable one. Thank you, Sabrina (service advisor) Very nice makes your dealer experience a pleasurable one. Thank you, Sabrina (service advisor) More
Very pleased. Reasonable wait time. Everyone pleasant. Clean facilities. Personnel courteous and helpful. Don’t have any more words to say. Reasonable wait time. Everyone pleasant. Clean facilities. Personnel courteous and helpful. Don’t have any more words to say. More
They broke the fender molding on my 2020 dually and scratches the side. I discovered the accident. Recall on whelk studs performed. Almost lost driver side front cap when I got home. Had to secure myse scratches the side. I discovered the accident. Recall on whelk studs performed. Almost lost driver side front cap when I got home. Had to secure myself. General Manager said they would make this right. Hopefully won’t affect my carfax. Fuel filters and oil change cost $638whew! Was hoping they would do a little something on thie bill since they crashed my truck. Just hope it gets repaired properly at this point. Have no clue how long I am going to have to drive in this condition. Looks Horribke! First time to have it serviced at Frontier Dodge. Will continue if they make it right. Keeping my fingers crossed! More
Went in for a safety inspection. They took care of me late on a Saturday. Needed a new battery installed, all was done quickly. Thank you. They took care of me late on a Saturday. Needed a new battery installed, all was done quickly. Thank you. More
The service department at this place is TERRIBLE. . John was very rude... We told him what our problem was with our jeep, when we picked it up at the end of the day it still had the same problem. W . John was very rude... We told him what our problem was with our jeep, when we picked it up at the end of the day it still had the same problem. We asked him to have someone look at it, he brought our jeep to the front and gave us the keys. I told him i wanted to speak with a manager and he said we could talk to him and would not get a manager. Very poor customer service, I will not return ... More