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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
539 Reviews

539 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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July 12, 2022

Employees are always nice and making sure we get done in a timely manner. They asked enough questions to make sure our car gets done correctly More

by mac7116.mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina 5
Jul 12, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience at our dealership!

July 11, 2022

Awesome service I keep doing business with them they go beyond always happy I keep going back to get vehicles from them More

by 80machado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Jul 11, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review!

July 10, 2022

Fast and efficient oil change with friendly service. Comfortable waiting area with coffee, snacks and cold water! More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Jul 11, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review Sue!

July 07, 2022

JT assisted me. He was very helpful in getting my truck in to be serviced the day I called with a check engine light. He kept me informed every step of the process a More

by tdnoll18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Cantù
Jul 08, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

July 05, 2022

I needed a quick state inspection, and stopped at the dealership and was out the door in no time. Quick, efficient, and courteous, are 3 words to describe the service. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina Jimenez
Jul 07, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

July 02, 2022

Sabrina in the service dept is absolutely fantastic. She goes out of her way to make your experience as pleasant as possible. Not very happy with sales dept. though. Went I bought the pickup I told the More

by triplet323525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept— Sabrina *****
Jul 07, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

June 30, 2022

Very professional and knowledgeable service manager. First time for service work due to discharge on a new battery. The cause of discharge undetermined but left charging ok. Diagnostic test also indicat More

by TexTechJeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jun 30, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! We look forward to assisting you in the future,

June 28, 2022

Issue: Evaporator valve malfunction. I guess they just hate me personally. After 4 months of pleading for contact Rick Harrison reached out. Advised to bring it in. Did so. After giving More

by japonica77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tobar, PK
Jun 29, 2022 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are unsatisfied with a recent service visit. Please reach out to our dealership and ask for our Service Manager to address these concerns.

June 27, 2022

Excellent service for my oil change. Fast service. Friendly staff. Tammy is very friendly. Thanks Bruce More

by bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Jun 27, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review Bruce!

June 18, 2022

Very good and prompt service, very nice and courteous staff, made me aware of wait time which was ultimately shorter. More

by Daledoran1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina
Jun 20, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience Dale!

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