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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
539 Reviews

539 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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August 23, 2022

Service representative Sabrina kept me informed. Needed parts ordered. Was repaired day promised. Cashier was friendly and efficient, When driver brought Jeep around it had plastic on seat with pape More

by TX454V8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina
Aug 24, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

August 19, 2022

Fine experience. No concerns. Friendly staff and good mechanics.fixed what i took my car in for. More

by Tglandrews3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of above
Aug 22, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

August 17, 2022

I have had great experiences at this dealership! Dimitri was my very helpful salesperson when I bought my 2021 Ram truck. He was professional, friendly and went above and beyond any expectations in More

by ava tabb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri, Aliyah
Aug 18, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the wonderful feedback on your experience! We are so glad that our team could assist you!

August 16, 2022

Took in for vehicle trim around the door coming off on the driver side. Passenger side is flush like it should be. Was told they had issues with the part then John found the part. Next day got a phone cal More

by Work hard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service and John
Aug 17, 2022 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are unsatisfied with your experience. Please reach out to our Service Manager to address these issues and concerns.

Aug 17, 2022 -

Work hard responded

Why should I reach out that should be there job so they can get customer satisfaction.

August 05, 2022

Tammy, in the service department is great! She is always very polite and professional! Thanks! More

by debbyjohnson82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Aug 08, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that our team can assist you with.

August 03, 2022

The service lady that we took the truck to Sabrina she was supposed to contact us when they found out if it was the water pump on my truck my truck was a 2016 Dodge ram and my wife dropped it off on Monda More

by Juanjose0208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of this employees
Aug 04, 2022 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are unsatisfied with a recent experience. If you are still experiencing any issues or have any concerns, please reach out to our Service Manager to address.

August 01, 2022

Very friendly and helpful, the service was very efficient. Would recommend them to my friends More

by Roosterh55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 01, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the wonderful review and recommendation!

July 31, 2022

Fast and friendly service. Everything was explained to me before any actions were taken. Felt as if my interests were priority. More

by fmosher03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Melendez (3663)
Aug 01, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that we can do to assist you.

July 31, 2022

Everyone was very friendly and helpful I would recommend this dealership and service department to anyone More

by lajohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Aug 01, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and recommendation!

July 13, 2022

Friendly courteous helpful just plain awesome making sure everything was a you expected too. And graciously nice More

by normalindaperez05@gmail.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Melindez
Jul 13, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

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