Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
539 Reviews of Frontier Dodge Chrysler Jeep - Service Center
Very good guest service skills: very polite and professional at all times. At my arrival the service department was busy so my wait was a little long ( over an hour) professional at all times. At my arrival the service department was busy so my wait was a little long ( over an hour) More
I waited for 2. 5 hours for an oil change. I went to the front desk to inquire about the status of my vehicle. The person helping me did not even remember me dropping 5 hours for an oil change. I went to the front desk to inquire about the status of my vehicle. The person helping me did not even remember me dropping it off. She was not sure if my vehicle had been worked on yet. Turns out they forgot to let me know my vehicle was ready. Disappointed in this dealership. More