Back

Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
539 Reviews

539 Reviews of Frontier Dodge Chrysler Jeep - Service Center

Sort by
September 21, 2022

They are very professional and JT Cantu was very nice and informative. They were fast getting my recalls done. More

by imacias91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Cantu
Sep 21, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

September 20, 2022

Friendly staff,, excellent dealership to get an oil change and to get your vehicle service More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Sep 20, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review David!

September 20, 2022

Aliyah was very helpful in assisting us with our need. She was very pleasant cordial and courteous in helping us. More

by Norma_pianist1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service- Aliyah
Sep 20, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

September 18, 2022

Tammy did an awesome job with my truck. Great customer service. I would definitely recommend them to my friends. More

by Patbrown1127
Recommend Dealer
Yes
Employees Worked With
Tammy in the service dept.
Sep 19, 2022 -

Frontier Dodge Chrysler Jeep responded

We are so glad that our team could assist you Pat!

September 15, 2022

my visit was so far great and met all my expectations and answered all my questions More

by scarlex1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tammy
Sep 16, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

September 13, 2022

JT in Service was very polite, professional and helpful resolving our warranty issue. Will ask for him again in the future for sure! More

by JREESE
Recommend Dealer
Yes
Employees Worked With
JT Cantu
Sep 14, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for sharing your experience!

September 08, 2022

Very good guest service skills: very polite and professional at all times. At my arrival the service department was busy so my wait was a little long ( over an hour) More

by betty.robinson44@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Sep 09, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you Betty for the feedback on your experience!

September 07, 2022

I have been using this dealership car service since I purchased my vehicle last year. I am very pleased with the services. More

by Kristie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Melendez
Sep 07, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review Kristie!

August 29, 2022

Jimmy is why I take my Jeep to Fronteir Dodge. He’s knowledgeable and professional! More

by rebekkahplummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Aug 29, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review!

August 29, 2022

I waited for 2. 5 hours for an oil change. I went to the front desk to inquire about the status of my vehicle. The person helping me did not even remember me dropping More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Aug 30, 2022 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear about any concerns regarding your recent experience. Please reach out to us and ask for our Service Manager to address.

...
21
...