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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
539 Reviews

539 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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October 14, 2022

Tammy and the crew at Frontier did a quick and wonderful job servicing my 2021 Jeep Gladiator More

by kendbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Oct 14, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

October 14, 2022

Appreciate everything they’ve done for us or changes service and taking care of our oil changes getting our car in time and getting it out of time we think I’m very much More

by Jesus Guzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your recent visit!

Oct 17, 2022 -

Jesus Guzman responded

Thank yall for everything yall done for me

October 04, 2022

Unprofessional customer service Unprofessional customer service Unprofessional customer service Unprofessional customer service Very very v More

by Sylvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
*Aliiyah, ***John Sanchez
Oct 06, 2022 -

Frontier Dodge Chrysler Jeep responded

Sylvia, we are sorry that you are unsatisfied with your recent experience. Please reach out to our dealership and ask for our Service Manager to discuss.

October 04, 2022

Very polite and caring regarding my satisfaction. Sabrina was sincere and nice. Brought a smile. Over all very professional!! Job well done! More

by timmy.riojas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina=5 star satisfaction
Oct 04, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much Timmy!

Oct 04, 2022 -

timmy.riojas responded

you are welcome Sabrina:)

October 03, 2022

Getting my truck serviced was a piece of cake. They were very friendly and helpful. Highly recommend More

by jerntif16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 03, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and recommendation!

October 02, 2022

I was very well informed as to what was going on got great customer services More

by clarita campos
Customer Service
Recommend Dealer
Yes
Employees Worked With
Daniel Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

September 29, 2022

Everything was done efficiently and in a timely manner. Had a very good experience with service department. More

by espsand52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 29, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

September 28, 2022

I spent $6000 on an engine repair, gave them absolutely no hassle other than asking that they complete the job as quickly as possible as I was just passing through. I paid in full without requesting any pa More

by Mike_fox08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not the service advisors fault.
Oct 04, 2022 -

Frontier Dodge Chrysler Jeep responded

Mike, we are sorry to hear that you are unsatisfied with your recent service visit. Please reach out to us and ask for our Service Manager to address these concerns.

Oct 04, 2022 -

Mike_fox08 responded

I have done that. I was even told that the service advisor would print out a copy of the complaint and provide it to "him".

September 28, 2022

Sabrina Jimenez was so helpful. We were in Lubbock from Dallas for a funeral when our 2018 RAM 3500 began making a clumking sound like something was about to fall off. Sabrina got More

by Frontier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina Jimenez
Sep 28, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! We are so glad that we could help you.

September 22, 2022

Excellent customer service and friendly courtesy car drivers. Service completed as scheduled and as requested. More

by Geneberry210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 23, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review!

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