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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
539 Reviews

539 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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December 01, 2022

Sabrina was awesome,Knowledgeable and friendly. She kept me informed of progress. Also to Trip Leal. More

by Olivia.fraga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina and Trip Leal
Dec 02, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much Olivia!

November 29, 2022

Service was quick and very professional. I enjoyed working with staff and will definitely use them again. Thank you More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 29, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review Janet!

November 23, 2022

Went in for a oil change service n met with HLIYAH n she got my info told me to wait in waiting room n if I needed anything just to let her know n within an hour my jeep was ready awesome job More

by peteperez3228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department HLIYAH
Nov 23, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and visit to our dealership!

November 17, 2022

There is a huge lack of communication. It was very hard for me to get any information on my car. My Advisor (John) was anything but helpful More

by Jeepowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Nov 22, 2022 -

Frontier Dodge Chrysler Jeep responded

We are sorry that you are unsatisfied with your experience. Please reach out to us and ask for our Service Manager to address these concerns.

November 17, 2022

We are just passing through and needed a oil change. The service was amazing! Everybody is super friendly and helpful. They got us right in and right out in the express service center. Thank you guys fo More

by Devonhock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and coming in to see us!

November 09, 2022

Always great service at this service department! Always follow up as well to make sure all is good More

by dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy (Service Dept)
Nov 09, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and visit to our dealership!

November 05, 2022

Great service from John in service. John got me in quick and fixed the issue. More

by dswood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Nov 07, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

October 31, 2022

Inspection did not take as long as I expected. it to. Also, the workers were very friendly. More

by frankjl04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Melendez
Nov 02, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

October 27, 2022

Thank you for updating my vehicle. Also, I appreciate y’all washing and filling her up for me too. More

by Pcarrizalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosemary Pardo
Oct 28, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

October 24, 2022

The service was great and my jeep was repaired on time and the parts were in stock More

by Gantuz71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Oct 25, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

Oct 25, 2022 -

Gantuz71 responded

I will return for future repairs,maintenance and parts needs

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