Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
524 Reviews of Frontier Dodge Chrysler Jeep - Service Center
I was very well informed as to what was going on got great customer services great customer services More
Sabrina Jimenez was so helpful. We were in Lubbock from Dallas for a funeral when our 2018 RAM 3500 began making a clumking sound like something was about to fall off. Sabrina got We were in Lubbock from Dallas for a funeral when our 2018 RAM 3500 began making a clumking sound like something was about to fall off. Sabrina got us in immediately, had someone look at the truck and had us back on the road the same day. Wow! I can’t say enough about your dealership. Sabrina, the tech and the courtesy driver all had smiles and a positive attitude. I would take my RAM 3500 back to Frontier CDJR for service. More
I spent $6000 on an engine repair, gave them absolutely no hassle other than asking that they complete the job as quickly as possible as I was just passing through. I paid in full without requesting any pa no hassle other than asking that they complete the job as quickly as possible as I was just passing through. I paid in full without requesting any payment plans. I assumed I would be treated like a good customer. Instead my truck was returned to me with a clear dent where the mechanic was leaning over the side of the truck to work on it. They should have offered to correct the dent or fixed it so that I never knew it happen. Then to add insult to injury, my leer canopy was unlocked and open and my leer window was open. The funny part was when I dropped off the truck, I had the service advisor wait while I locked the canopy when I dropped off my truck. Luckily nothing was stolen, likely because there was nothing of real value in the bed. This location clearly has an employee or two with ill intent. More