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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
539 Reviews
Call Service Center (806) 798-4500

539 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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January 14, 2023

The service department is very professional and kind. We’ve never had a bad experience with the service or sales department. More

by Egl0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 17, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much! We are so glad that we can continue to assist you.

January 11, 2023

I had my first Jeep Wave oil change. The service was fast and done as expected. Everyone was very friendly and the waiting area was clean and convenient. More

by keithwhitworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Jan 12, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you Keith for your review! Please let us know if there is anything else that we can help you with.

January 08, 2023

The service was excellent,, my truck was ready within 40 minutes,, Tammy did a great job More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
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Jan 09, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you David for the review!

January 05, 2023

Very friendly, accommodating and professional. Very satisfied with Derek and his timely way he attended to us. More

by Lauramojica73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Jan 06, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review Laura!

January 03, 2023

My care package is for synthetic oil They used conventional oil. This is the seven time it has happened. I have informed them several times and it has not done any good. More

by djstuntwmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jan 06, 2023 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear about any concerns regarding your experience. Please reach out to our dealership and ask for our Service Manager to address these issues.

Jan 06, 2023 -

djstuntwmt responded

In the past I have ask to speak to the service manager or have them call me. I have never received a call or the service writers stayed I had to talk with the head service witter first. It has never done any good talking or getting a hold of anyone at this dealership. I have purchased and owed a dodge/Chrysler vehicl

January 02, 2023

I find this dealership to be very helpful and friendly. I am very pleased with my service experience. More

by fjjenkins1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Jan 03, 2023 -

fjjenkins1942 responded

Thanks for your continued great service

Jan 03, 2023 -

fjjenkins1942 responded

Keep up the good work

Jan 03, 2023 -

fjjenkins1942 responded

👍👍

December 31, 2022

Sabrina was fantastic and helped us get our issues taken care of in a timely manner More

by rhesaroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

December 26, 2022

Service attendant was super and a veteran so It was a great experience. Thank you for supporting our veterans More

by Pinkerton_danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aliyah
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Dec 27, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

December 23, 2022

Very well please with the hard work y’all did it’s greatly appreciated thank you guys More

by Skinneychef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaliyah
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Dec 26, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

December 18, 2022

Service Department always delivers with professional communication, realistic expectations, transparent cost details and willing to ensure I have a ride if needed. We travel three hours for all our serv More

by Mrcw17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! We are so glad that we could assist you.

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