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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.3
524 Reviews

524 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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November 09, 2022

Always great service at this service department! Always follow up as well to make sure all is good More

by dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy (Service Dept)
Nov 09, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and visit to our dealership!

November 05, 2022

Great service from John in service. John got me in quick and fixed the issue. More

by dswood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Nov 07, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

October 31, 2022

Inspection did not take as long as I expected. it to. Also, the workers were very friendly. More

by frankjl04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Melendez
Nov 02, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

October 27, 2022

Thank you for updating my vehicle. Also, I appreciate y’all washing and filling her up for me too. More

by Pcarrizalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosemary Pardo
Oct 28, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

October 24, 2022

The service was great and my jeep was repaired on time and the parts were in stock More

by Gantuz71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Oct 25, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

Oct 25, 2022 -

Gantuz71 responded

I will return for future repairs,maintenance and parts needs

October 14, 2022

Appreciate everything they’ve done for us or changes service and taking care of our oil changes getting our car in time and getting it out of time we think I’m very much More

by Jesus Guzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your recent visit!

Oct 17, 2022 -

Jesus Guzman responded

Thank yall for everything yall done for me

October 14, 2022

Tammy and the crew at Frontier did a quick and wonderful job servicing my 2021 Jeep Gladiator More

by kendbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Oct 14, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

October 04, 2022

Unprofessional customer service Unprofessional customer service Unprofessional customer service Unprofessional customer service Very very v More

by Sylvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
*Aliiyah, ***John Sanchez
Oct 06, 2022 -

Frontier Dodge Chrysler Jeep responded

Sylvia, we are sorry that you are unsatisfied with your recent experience. Please reach out to our dealership and ask for our Service Manager to discuss.

October 04, 2022

Very polite and caring regarding my satisfaction. Sabrina was sincere and nice. Brought a smile. Over all very professional!! Job well done! More

by timmy.riojas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina=5 star satisfaction
Oct 04, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much Timmy!

Oct 04, 2022 -

timmy.riojas responded

you are welcome Sabrina:)

October 03, 2022

Getting my truck serviced was a piece of cake. They were very friendly and helpful. Highly recommend More

by jerntif16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 03, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and recommendation!

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