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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.3
524 Reviews

524 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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January 02, 2023

I find this dealership to be very helpful and friendly. I am very pleased with my service experience. More

by fjjenkins1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jan 03, 2023 -

fjjenkins1942 responded

Thanks for your continued great service

Jan 03, 2023 -

fjjenkins1942 responded

Keep up the good work

Jan 03, 2023 -

fjjenkins1942 responded

👍👍

December 31, 2022

Sabrina was fantastic and helped us get our issues taken care of in a timely manner More

by rhesaroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

December 26, 2022

Service attendant was super and a veteran so It was a great experience. Thank you for supporting our veterans More

by Pinkerton_danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aliyah
Dec 27, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

December 23, 2022

Very well please with the hard work y’all did it’s greatly appreciated thank you guys More

by Skinneychef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaliyah
Dec 26, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

December 18, 2022

Service Department always delivers with professional communication, realistic expectations, transparent cost details and willing to ensure I have a ride if needed. We travel three hours for all our serv More

by Mrcw17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! We are so glad that we could assist you.

December 01, 2022

Sabrina was awesome,Knowledgeable and friendly. She kept me informed of progress. Also to Trip Leal. More

by Olivia.fraga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina and Trip Leal
Dec 02, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much Olivia!

November 29, 2022

Service was quick and very professional. I enjoyed working with staff and will definitely use them again. Thank you More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 29, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review Janet!

November 23, 2022

Went in for a oil change service n met with HLIYAH n she got my info told me to wait in waiting room n if I needed anything just to let her know n within an hour my jeep was ready awesome job More

by peteperez3228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department HLIYAH
Nov 23, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and visit to our dealership!

November 17, 2022

There is a huge lack of communication. It was very hard for me to get any information on my car. My Advisor (John) was anything but helpful More

by Jeepowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Nov 22, 2022 -

Frontier Dodge Chrysler Jeep responded

We are sorry that you are unsatisfied with your experience. Please reach out to us and ask for our Service Manager to address these concerns.

November 17, 2022

We are just passing through and needed a oil change. The service was amazing! Everybody is super friendly and helpful. They got us right in and right out in the express service center. Thank you guys fo More

by Devonhock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and coming in to see us!

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