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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
539 Reviews

539 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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April 20, 2023

They have given me good service with good work. I’m a satisfied customer. Thank you More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Apr 21, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review and giving our team the opportunity to assist you!

April 15, 2023

Atmosphere was very pleasant, staff was efficient and there was hardly any wait time. I would recommend thus place for sure. More

by jcarolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 17, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that we can help you with.

April 11, 2023

I'm a Frontier customer because my sales associate, Mark McCall takes great care of me. When I realized I had a problem with my tire, Mark chased down the wheel and tire coverage and assured me Frontier cou More

by iWill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark McCall, Sabrina
Apr 13, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! We are so glad that we could assist you!

April 10, 2023

Well I came in to get my oil changed, before any work was performed I asked for the cost to get my oil changed, the service man told me it would cost me $139.00 and I did ask for a price not an estimated gue More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maxx Grubb 3308
Apr 13, 2023 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are unsatisfied with your experience. Please reach out to us and ask for our Service Manager to discuss these concerns regarding your visit.

Apr 14, 2023 -

Frank responded

to top it off, they didn't tighten the air filter lid back up, and now i have sand in my intake that'll probably ruin my trucks engine. frontier dodge Lubbock has gone to the dumps in my opinion and now to many others.

April 07, 2023

I am from out of state and on my way to visit my dad when my Jeep stalled and wouldn't start. Stuck on the side of the road, and after getting a tow to this dealer, Derrick took care to get my Jeep diagnosed More

by ocarolyn26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Veanueva
Apr 13, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience! Please let us know if there is anything else that we can assist you with.

April 04, 2023

Friendly, quick service very informative and let us know what other maintenance our vehicle needed More

by Delosreyeslola
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 06, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

April 03, 2023

Initially came in so they could check the codes on our Ram and Sabrina was able to get us in immediately! Great asset to your business, Frontier! More

by Mama Minga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Apr 04, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience! Please let us know if there is anything else that our team can assist you with.

March 13, 2023

Service department has treated me well every time I have had my Jeep in for some work. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Sabrina
Mar 14, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you Michael for the review!

March 11, 2023

I took my vehicle in for an oil change, tire rotation, and routine maintenance. Derrick and the staff in the Service department were very helpful and accommodating. Derrick kept me informed of what was be More

by johnnybures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Veanueva
Mar 13, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience. Please let us know if there is anything else that we can assist you with.

March 11, 2023

Their online app to setting up your service appointment is very quick and easy also very convenient. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek service department
Mar 13, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you Hector for the review on your experience!

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