Frontier Dodge Chrysler Jeep - Service Center

Everyone was helpful and friendly. Max communicated in a fast and timely fashion and the problem seems fixed. Max communicated in a fast and timely fashion and the problem seems fixed. More

My truck is stuck at this dealership service department. ..took in for ac job and they blew up the ecm computer blaming me. Was working fine! It's getting bad they said and said if I can't pay they'll keep ..took in for ac job and they blew up the ecm computer blaming me. Was working fine! It's getting bad they said and said if I can't pay they'll keep the truck. What kind of weird mean people and technicians run this show? As of right now my advice is stay away. I may need to escalate this to legal department. Bad business bureau More

They are very good at keeping us updated as to what is going on. We are still waiting on a software update, hopefully that issue will be fixed soon!! Thank You All so much!! going on. We are still waiting on a software update, hopefully that issue will be fixed soon!! Thank You All so much!! More

Good customer service, fast repairs and affordable costs. I would definitely recommend to others in need. I would definitely recommend to others in need. More

Did a good job in less time. John was very nice and helpful. Thank you John was very nice and helpful. Thank you More

They have given me good service with good work. I’m a satisfied customer. Thank you I’m a satisfied customer. Thank you More

Atmosphere was very pleasant, staff was efficient and there was hardly any wait time. I would recommend thus place for sure. there was hardly any wait time. I would recommend thus place for sure. More

I'm a Frontier customer because my sales associate, Mark McCall takes great care of me. When I realized I had a problem with my tire, Mark chased down the wheel and tire coverage and assured me Frontier cou McCall takes great care of me. When I realized I had a problem with my tire, Mark chased down the wheel and tire coverage and assured me Frontier could handle the claim for me. The service department not only fixed the first tire but also found the problem with the second tire. They got the tires and installed them and had my car back within a day. More

Well I came in to get my oil changed, before any work was performed I asked for the cost to get my oil changed, the service man told me it would cost me $139.00 and I did ask for a price not an estimated gue performed I asked for the cost to get my oil changed, the service man told me it would cost me $139.00 and I did ask for a price not an estimated guess. So I said get it done I thought that was very reasonable, while waiting, I walked around outside looking at new trucks, I try to trade around every 2 years, a sales lady approached me to show me some trucks and I found one that I think I would've been ready to trade if me and her could've struck a trade deal. I told her I would be back as soon as they finished with oil change to talk about it. When I got the call that my truck was ready and went to pay for it, they handed me a bill for $269.00, all they said was sorry the price we gave you was only an estimate and not a solid price. Very upsetting. Actually pissed me off and they claim they gave me a discount when returning with the bill for $230.00 discount my xxx. So needless to say, I will never trust a dealer that can lie straight to my face. I told the service tech to let the sales lady know that I would not be purchasing a new truck from her. I am now head to Andrews or Odessa to purchase a new truck today if they have what frontier had in stock. Thanks for making me feel like I got a royal screwing and will never trust frontier dodge keep in Lubbock Texas again. Maxx Grubb 3308 is a lying service tech and shouldn't be in that position if he's no smarter than all that. More

I am from out of state and on my way to visit my dad when my Jeep stalled and wouldn't start. Stuck on the side of the road, and after getting a tow to this dealer, Derrick took care to get my Jeep diagnosed my Jeep stalled and wouldn't start. Stuck on the side of the road, and after getting a tow to this dealer, Derrick took care to get my Jeep diagnosed. The fuel pump had gone out. He quickly found parts, said it would be 3-5 days for one of the parts. After 3 days they had me back on the road and running fine. And the total came out to be half what I was quoted! Nice job,!! Thank you Derrick and everyone else who worked so hard to help me back on the road!! More