Frontier Dodge Chrysler Jeep - Service Center

I came in for a oil change they also Rotate it my tires, and they put washer fluid in they really good care of me and they put washer fluid in they really good care of me More

Beyond any normal customer service you see at any dealership. The service department took care of me and my vehicle. Thank you! dealership. The service department took care of me and my vehicle. Thank you! More

I am very disappointed. I left my car for a factory recall service. Took it in early morning on Thursday. I was not given any indication that the service would take longe I left my car for a factory recall service. Took it in early morning on Thursday. I was not given any indication that the service would take longer than a day. I never received any communication from the service rep. On the 3rd day I finally called and was told that it might be done that afternoon. I received a call minutes prior to closing, leaving me with insufficient time to locate a ride there. I did ask for a courtesy ride but was told that drivers leave early on Saturday. Therefore I was unable to pick up my vehicle and was left without transportation from Thursday morning until Monday morning. Only to find out that all that was done is the inspection for recalls. I don’t feel that was good customer service at all. More

My experience today was with the service department. It was top notch the minute I pulled into the bay. Derick greeted me and I told him I needed to talk to John Sanchez. He found him and I proceeded It was top notch the minute I pulled into the bay. Derick greeted me and I told him I needed to talk to John Sanchez. He found him and I proceeded to tell John what had been going on with my Jeep. He assured me they would take care of it. I have no other means of transportation so I needed it the same day. He told me they would run a diagnostic check to see what all was going on! This was around noon time. John called me just after five to tell me my jeep is ready. Nothing but first class service. Every time I have a problem with my Jeep I always take it to Fronteir. Have never been disappointed. John is always the service adviser that helps me. Good job guys! More

Staff is always friendly and work is always completed in a timely manner so wait time is at a minimum a timely manner so wait time is at a minimum More

Promise my car engine would be fix. Charged me $2300 engine was worst. Then tell me engine is no good. Will not credit me back. Took my money and said not their problem. Charged me $2300 engine was worst. Then tell me engine is no good. Will not credit me back. Took my money and said not their problem. More

Went in to have Xm updated. Told that to just update it was $100 if it took or not and take 45 minutes. To have radio diagnostic it would take all day. Went with just update. Told that to just update it was $100 if it took or not and take 45 minutes. To have radio diagnostic it would take all day. Went with just update. They came back in 45 minutes and said there was an error message and I would have to replace the radio for $650. I said no so they charged me$110 and gave car back. No update. More

Very helpful great service vehicle ready in a timely manner did what they said they would manner did what they said they would More

Always fast and friendly service no matter what time of the day. They care about their Guest instead of rushing the process just to finish your service assignments. the day. They care about their Guest instead of rushing the process just to finish your service assignments. More

Always fast friendly service. Clean shop clean waiting area. Very courteous staff. Will definitely use again Clean shop clean waiting area. Very courteous staff. Will definitely use again More