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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.3
524 Reviews

524 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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August 02, 2023

Awesome service I had my oil change done fast and easy just by making an appointment and they checked a re call I had on my truck More

by santiagoanchondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick veanueva
Aug 03, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! We are so glad that our team could assist you. Please let us know if there is anything more we can assist you with.

July 28, 2023

I’d definitely recommend John Sanchez from Frontier Dodge, I took him of our fleet vehicles that needed major maintenance work and it looked as if it was impossible to get done John definitely made it More

by David.longoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Jul 31, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience! We appreciate your wonderful feedback.

July 26, 2023

5 rating. Took way longer than it should’ve. If Richard Fish hadn’t been there I’m sure it would’ve taken longer. I appreciate him very much! More

by Grego79312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fish, Derrick
Jul 28, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for giving us your feedback on your recent visit.

July 25, 2023

Sabrina was helpful in helping me out with pricing due to the vehicle being pays warranty More

by baker_x3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Jul 25, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

July 22, 2023

We had to have our Jeep serviced because the AC wasn’t blowing cold air. Max and his team got it fixed and back to us within two days when everyone else was at least two weeks out. Thank y’all very much a More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max (service advisor)
Jul 24, 2023 -

Frontier Dodge Chrysler Jeep responded

We appreciate the feedback on your recent visit! Please let us know if there is anything else that our team can help you with.

July 17, 2023

John, Service Department, is always a pleasure to deal with. Frontier Dodge is lucky to have someone like him who is always willing to help out the customer. More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Jul 17, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for taking time to give us a review! Please let us know if there is anything else that our team can assist you with.

July 17, 2023

They do good work but don't know how to rotate tires properly overall good More

by dlmarkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 17, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your recent visit! We are so glad that we could assist you.

July 14, 2023

Excellent service. Sabrina got my van in for oil change at last minute! Thanks Sabrina! More

by sheryllrasberry5ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Jul 14, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that we can assist you with.

July 11, 2023

I took my Jeep Compass in for Jeep Wave maintenance. I got the oil changed and the tires rotated. Max handled the job for me and was. Class Act from beginning to end. Thanks Frontier and Max More

by iWill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max in the Service Department
Jul 14, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that we can assist you with.

July 08, 2023

Slow and could not get any info …. Service guy would not return calls . Poop servic . More

by jdsaddler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 10, 2023 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are unsatisfied with your experience. Please reach out to us and ask for management to address any issues or concerns

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