Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
538 Reviews of Frontier Dodge Chrysler Jeep - Service Center
We were extremely pleased with the service department at frontier Chrysler. We were from out of town and needed a repair quickly. Frontier was able to accommodate us, communicate during the whole process, a frontier Chrysler. We were from out of town and needed a repair quickly. Frontier was able to accommodate us, communicate during the whole process, and do very exceptional work! I would highly recommend them. I Give them a five star rating. More
Always very helpful. They took the extra time to look at multiple options to resolve my issue. They took the extra time to look at multiple options to resolve my issue. More
Timely and quick with friendly and courteous service. Everything from start to finish was a breeze. Everything from start to finish was a breeze. More
Cheyenne was non-existent during my vehicle repair. Vehicle was there for 6 days and I never received a single update. I had to call on 2 different occasions to find out the status and she was just as Vehicle was there for 6 days and I never received a single update. I had to call on 2 different occasions to find out the status and she was just as rude and impersonal at pickup without as much as a greeting. Do not recommend at all! More
I made an appointment to have my car looked at and wasn't informed they would have my car in the shop for multiple days until I called at the end of the day and was told they haven't done anything with my ca informed they would have my car in the shop for multiple days until I called at the end of the day and was told they haven't done anything with my car yet. They don't provide loaners or rental cars and was told that was my responsibility. Being new to town and not knowing anyone, it was impossible for me to keep my car at the shop, especially when they're just holding my car and not doing anything to fix the problem. I would've liked more communication and understanding as well as clarification that having an appointment doesn't mean anything. More
I was in a bind and thought I was having transmission issues. They quickly diagnosed my issue, ordered parts, and fixed my vehicle sooner than expected! issues. They quickly diagnosed my issue, ordered parts, and fixed my vehicle sooner than expected! More