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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
538 Reviews

538 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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February 22, 2025

We were extremely pleased with the service department at frontier Chrysler. We were from out of town and needed a repair quickly. Frontier was able to accommodate us, communicate during the whole process, a More

by N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service dept
February 18, 2025

My technician was super nice, he even had the recall fix for me while I was getting my oil change without me even having to ask. Great job! More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Haynes
February 09, 2025

Always very helpful. They took the extra time to look at multiple options to resolve my issue. More

by jerntif16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessio Miceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Timely and quick with friendly and courteous service. Everything from start to finish was a breeze. More

by 1SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

They do good service when I bring in the vehicle to be work on and let me know what the problem is More

by josealaniz60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
January 29, 2025

Cheyenne was non-existent during my vehicle repair. Vehicle was there for 6 days and I never received a single update. I had to call on 2 different occasions to find out the status and she was just as More

by Viviana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheyenne
January 24, 2025

I made an appointment to have my car looked at and wasn't informed they would have my car in the shop for multiple days until I called at the end of the day and was told they haven't done anything with my ca More

by bow
Recommend Dealer
No
Employees Worked With
unknown
January 23, 2025

I was in a bind and thought I was having transmission issues. They quickly diagnosed my issue, ordered parts, and fixed my vehicle sooner than expected! More

by cfchrysler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne
January 22, 2025

Poor communication, had to call several times myself for updates, only to be told another few days. More

by cnskeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
January 19, 2025

Not great but good experiences with this dealership. We love Jeeps so we dealt here. More

by I.cansino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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