Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
523 Reviews of Frontier Dodge Chrysler Jeep - Service Center
The service department at Frontier Dodge is top notch! They were great to work with and communicated with me every step of the way all the way through completion, which is rare these days! I’ll definite They were great to work with and communicated with me every step of the way all the way through completion, which is rare these days! I’ll definitely be using them again for all my service maintenance needs on my Ram TRX. More
Randy Westmorland and Frontier CDJ always come through. Peace of mind is priceless. Thank you for taking care of my Jeep and always staying on top of the process. Peace of mind is priceless. Thank you for taking care of my Jeep and always staying on top of the process. More
Great and fast customer service on ordering for my recall on my Town and Country van. on my Town and Country van. More
Randy and Andrew were great. I really appreciate the mechanic that came in on a Saturday and changed the park out on my car to get me back on the road again. I really appreciate the mechanic that came in on a Saturday and changed the park out on my car to get me back on the road again. More
DISHONEST & LAZY SERVICE CENTER! Do NOT service your vehicle at Frontier if you are under warranty and/or are expecting HONEST service!!! I bring mine in for a specific reason, the Do NOT service your vehicle at Frontier if you are under warranty and/or are expecting HONEST service!!! I bring mine in for a specific reason, they refuse to put eyes or hands under the hood. They will refuse to check and utilize your warranties, EVEN IF YOU REQUEST and make u pay out of pocket (which I’m getting a partial refund from the warranty company cause what THEY did WAS covered, I had to throw a fit for the rep to pull up my warranty info). I had to bring my vehicle back a SECOND TIME for the SAME BUT WORSE issue I brought it in originally. STILL refuse to put eyes or hands on the issue, try to charge AGAIN for something that is covered, tell me it takes 2 hours to update yet vehicle was ready in 45min🤔. They will alter your mileage on ppw. Had to move my vehicle to ANOTHER dealership since they refuse to look at the original issue (which was STILL happening in the short drive across town). NOW I have to pay ANOTHER diagnostics fee which Frontier should be responsible for, low and behold Spirit FOUND THE ISSUE BY SIMPLY PUTTING EYES AND HANDS ON THE ISSUE LIKE I REQUESTED!!!! This has been a month long FRUSTRATING ORDEAL! Go to Spirit Auto on Ave Q for GREAT HONEST SERVICE!!!! EMPHASIS ON THE HONEST!!!! More