Frontier Dodge Chrysler Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was very pleased with my overall experience with Paul on my sale of my vehicle. He was very professional and friendly and I will highly recommend Paul to my friends to purchase a vehicle from him as thei on my sale of my vehicle. He was very professional and friendly and I will highly recommend Paul to my friends to purchase a vehicle from him as their salesperson. Adam Locke More
Paul goes to great links to give his customers the absolutely best service. He will continue to be my consultant when I need automotive help. absolutely best service. He will continue to be my consultant when I need automotive help. More
I RESEARCHED DODGE 1500 RAM PRODUCTS ON OFFICIAL RAM WEBSITE AND LISTED THE MINIMUM CRITERIA I WANTED. WHEN MY WIFE AND I VISITED THE DEALERSHIP, SALES REP., PAUL RADFORD MET US IN THE LOT. I SHOWED H WEBSITE AND LISTED THE MINIMUM CRITERIA I WANTED. WHEN MY WIFE AND I VISITED THE DEALERSHIP, SALES REP., PAUL RADFORD MET US IN THE LOT. I SHOWED HIM OUR LIST AND HE EXPLAINED HE DIDN'T HAVE THAT EXACT VEHICLE BUT COULD FIND SOMETHING CLOSE. HE SHOWED US ONE WITH QUITE A FEW UPGRADES WELL WITHIN OUR PRICE RANGE. HE SUGGESTED WE TEST DRIVE THE VEHICLE WHILE HE APPRAISED OUR 2004 DODGE DAKOTA QUAD CAB SLT. WHEN WE RETURNED, PAUL HAD SOME HARD NUMBERS FOR US AND AFTER REVIEWING THEM, WE WERE WELL PLEASED WITH TRADE IN, INCENTIVE DISCOUNTS AND PAYMENTS. PAUL TOOK US OVER TO MEET WITH THE FINANCIAL MANAGER, DANIEL TOVAR, AND WE TOOK CARE OF ALL THE PAPERWORK. IN THE MEANTIME, PAUL HAD THE VEHICLE READIED FOR PRESENTATION WITH A FULL TANK OF GAS. PAUL WENT OVER ALL WARRANTY AND PERTINENT OPERATION INSTRUCTIONS. THE OVERALL EXPERIENCE WE HAD WITH FRONTIER DEALERSHIP IN LUBBOCK, TEXAS WAS WONDERFUL. THE WHOLE STAFF WE DEALT WITH WERE VERY FRIENDLY, CURTIOUS, PROFESSIONAL AND THOUROUGH. I WILL DEFINITELY RECOMEND THIS DEALERSHIP AND SALESPERSON TO ALL FRIENDS AND FAMILY. More
1-Disputed internet price 2-Tried lieing about option 1-Disputed internet price 2-Tried lieing about option that was missing on car. Finally admitted it had been stolen. 3-Was approved for loan, si 1-Disputed internet price 2-Tried lieing about option that was missing on car. Finally admitted it had been stolen. 3-Was approved for loan, signed papers and left with car. Next day wanted more information on income, sent it. Then week later wanted more income information and refused to let me talk to lender. Mike the sales manager said I was ignoring there phone calls and said they would come get the car and keep my $6000 down payment if I didnt give them what they wanted. 4-DON'T BUY HERE!!!!!!!!!!!!!!! More
Excellent service, friendliness, and they went the extra mile to help us purchase the vehicle that we needed. Will recommend this dealership to everyone I know. mile to help us purchase the vehicle that we needed. Will recommend this dealership to everyone I know. More
Joe Bass was able to answer my question with ease. I felt very comfortable and not rushed to buy right away. Very professional saleman. Would recommand to friends and family. Thanks Joe Bass very comfortable and not rushed to buy right away. Very professional saleman. Would recommand to friends and family. Thanks Joe Bass More
Great experience!! Paul Radford is a great sales person. Great experience!! Paul Radford is a great sales person. Paul made us feel welcome and comfortable. Paul Radford is a very nice person. At the end Great experience!! Paul Radford is a great sales person. Paul made us feel welcome and comfortable. Paul Radford is a very nice person. At the end of the day we didn't feel as though we were sitting in a Dealership all day. We felt great :) Thanks again to Paul!! Adam and Lorena More
My salesman (Bryston) did a fantastic job. He waded through lots of vehicles and indecision on our part and found exactly what we were looking for and at the right price. I usually don't like doing the through lots of vehicles and indecision on our part and found exactly what we were looking for and at the right price. I usually don't like doing the paperwork because I know the finance guy is going to try and sell me all of the extras I don't want. I did not have that experience at Frontier. I'm very happy. I will buy my next vehicle from Frontier. More
we had an excellent experience for the second time in 4 month period with the salesman Joe Bass. we would definitely shop at Frontier Dodge for our next vehicle and recommend any friends to check out thei month period with the salesman Joe Bass. we would definitely shop at Frontier Dodge for our next vehicle and recommend any friends to check out their great deals. More
I am about to do something I have never done in my life, I am about to do something I have never done in my life, and that is to brag on a "Used Car Salesman"!!! I have never been treated so courteously o I am about to do something I have never done in my life, and that is to brag on a "Used Car Salesman"!!! I have never been treated so courteously or professionally as I was during the purchase of my wonderful new car last week, July 29th. The young man's name is Joe Bass at the Frontier Dodge here in Lubbock, TX. Joe has a very unique quality - he genuinely likes people. His big smile and honesty really stand out. This was without a doubt the most enjoyable car buying experience I have ever had. His sales manager should "clone" him. He is definitely an asset and a keeper. Thanks a bunch Joe! Sincerely, Ron Ingram More