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Frontier Dodge Chrysler Jeep
Lubbock, TX
1,059 Reviews
Welcome
Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. ...
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Today:Open today 9:00 AM - 8:00 PM
Closed Now
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,059 reviews
March 30, 2018
Not disappointed I had an issue with my battery and although it took a while to get it in; the dealership kept me updated on the status and was professional through th I had an issue with my battery and although it took a while to get it in; the dealership kept me updated on the status and was professional through the entire process. The even detailed my jeep before I picked it up!! More
by Hunterman
Employees Worked With
The general manager and Larry in service
March 29, 2018
Easy and left very satisfied Frontier Dodge, so many friendly faces and one the best customer service. One person that was more professional and helpful was Logan Powell!! Logan m Frontier Dodge, so many friendly faces and one the best customer service. One person that was more professional and helpful was Logan Powell!! Logan made my Frontier experience the best by far!! More
by Gislas210
Employees Worked With
Logan Powell
March 17, 2018
5 star experience Honest, no BS deal!! Great trade in on the truck, great incentives on the NEW truck. Thank you Jeremy Meadows down the wonderful experience. We love Honest, no BS deal!! Great trade in on the truck, great incentives on the NEW truck. Thank you Jeremy Meadows down the wonderful experience. We love both vehicles! More
by Bevogirl72
March 09, 2018
Unhappy. Took our Chrysler to them for an alternator replacement. Was told it would be one day repair 3 days later still nothing. Never returned calls. When I Took our Chrysler to them for an alternator replacement. Was told it would be one day repair 3 days later still nothing. Never returned calls. When I did reach the service manager I was told it would be $ 684. To replace alternator. With the cost of alternator being $345. + $300. + for labor. Called 3 different parts stores and alternator was an average $150. Called 3 garages and was told that was a by the book hour job. Picked up vehicle to take to a different shop and was charged a $100. Diagnostic fee. UPDATE Was contacted by service manager John and was told that they would waive the $100. Diagnostic fee and was told that the alternator was that much from the dodge warehouse. I was assured that he would check into the labor cost and felt that it was too high also. More
by Extremely upset
Employees Worked With
Justin
February 18, 2018
Dodge ram My experience was excellent! I was helped out by Logan Powell. He was very helpful and got back to me real quick. Process was quick and easy. Best cu My experience was excellent! I was helped out by Logan Powell. He was very helpful and got back to me real quick. Process was quick and easy. Best customer service hands down. More
by Scisneros0926
Employees Worked With
Logan Powell
February 14, 2018
Lied to harassed... and no communication between the sales side and the financial side.. I was left without the car I thought I purchased.. I would never dea harassed... and no communication between the sales side and the financial side.. I was left without the car I thought I purchased.. I would never deal with these people again. More
by Shewolf074
Employees Worked With
Unknown manager
February 08, 2018
Awesome service. Very positive experience. Mr. Gomez listened to what I wanted and went above all my expectations to find it in record time. He promptly returned my p Very positive experience. Mr. Gomez listened to what I wanted and went above all my expectations to find it in record time. He promptly returned my phone calls and answered all of my questions. I will definitely be a repeat customer. More
by Angier63
Employees Worked With
Fabian Gomez
January 06, 2018
Exited for my purchase My sales consultant was very friendly and knowledgeable, and was not pushy at all, he allowed me to test drive, and even got my Jeep from another deal My sales consultant was very friendly and knowledgeable, and was not pushy at all, he allowed me to test drive, and even got my Jeep from another dealership. More
by gmisael20
Employees Worked With
November 07, 2017
Terrible customer service, Not helpful at all! After having serveral issues with my first Ford with the transmission,after 3 transmission repairs I decided to purchase a 2016 F250 diesel with 68,0 After having serveral issues with my first Ford with the transmission,after 3 transmission repairs I decided to purchase a 2016 F250 diesel with 68,000 miles on it, and because of the fair pricing and didn’t want to have a fourth transmission to replace I felt it was a good purchase; I was terribly wrong. Drove it or 5 months and already had problems with transmission. Took it to a certified dealer mechanic, and he proceeded to put the wrong oil fluid. When asked what should happen from here they gave me no explanation or offered any help and this is the second vehicle that has gave me transmission problems. One of the worst experience I’ve ever had purchasing a vehicle. DO NOT buy from a ford dodge dealership if you would like to avoid headache and terrible customer service. Lawrence stabeno (8067860001) More
by Lawrence stabeno
Employees Worked With
October 10, 2017
Great experience! The process was easy and everything went really smooth! The customer service was excellent. I love my new Jeep and I am thankful for all of the help i The process was easy and everything went really smooth! The customer service was excellent. I love my new Jeep and I am thankful for all of the help i received! I definitely reccomend buying a car from Frontier! More
by jencimcminn
Employees Worked With
