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Frontier Dodge Chrysler Jeep
Lubbock, TX
1,034 Reviews
Welcome
Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition.
You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure!
If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,034 reviews
June 29, 2017
Poor Service Never any urgency to refund money due to customer and vehicle sitting in service department with no urgency to get it back to the customer. Never any urgency to refund money due to customer and vehicle sitting in service department with no urgency to get it back to the customer. More
by jlb58
Employees Worked With
Salesman no longer there
May 31, 2017
Great service Logan powell was our dealer and he was very courteous and showed that he cared about us and not just the sale. He went above and beyond looking for t Logan powell was our dealer and he was very courteous and showed that he cared about us and not just the sale. He went above and beyond looking for the vehicle that fit our budget. More
by Christines
Employees Worked With
Logan Powell
May 25, 2017
Chrysler 300 maintenance I brought my Chrysler 300 with a problem on May 8 2017. The car wouldn't go more than 60 MPH. Two days later they called to say they finally was able I brought my Chrysler 300 with a problem on May 8 2017. The car wouldn't go more than 60 MPH. Two days later they called to say they finally was able to complete the diagnostics. They said the crankshaft sensor was bad. It would be at least 2 more days to replace it. They also told my wife that rats had made a nest in the wiring. They could smell the odor. Fast forward 2 weeks later back home in OKC, had almost the exact some problem. We had to have to the car towed to the dealership. After the diagnostics which stated the crankshaft sensor as bad. Also discovered a dead bird behind the bumper, bad smell. Also discovered that the intake manifold valves were stuck shut, which in turn burnt up the spark plugs. We now are going to have to purchase another vehicle. More
by Opaplace
Employees Worked With
Don't remember
April 23, 2017
Amazing experience! What better experience than being told you are approved for a car that you thought for sure was not even possible?! Great customer service all around What better experience than being told you are approved for a car that you thought for sure was not even possible?! Great customer service all around and quick and easy paperwork! No hassles or hold ups.. And even a full yr free of oil changes and car washes! Just amazing! Thank you! More
by Ashley86
Employees Worked With
Fabian
April 20, 2017
Loved it! Go and see Fabian Gomez! I got an awesome car for low payments! Loved working with their team! They were very understanding and reasonable with you. G Go and see Fabian Gomez! I got an awesome car for low payments! Loved working with their team! They were very understanding and reasonable with you. Great customer service More
by Makayla Salinas
Employees Worked With
Fabian Gomez
March 29, 2017
old fashion deceptive used car sales with terrible service After a long wait, at least 40 minutes in a small crowded waiting room they managed to issue a loan in my maiden name. I have been married for over 30 After a long wait, at least 40 minutes in a small crowded waiting room they managed to issue a loan in my maiden name. I have been married for over 30 years. I called the mistake to his attention numerous times and corrected it on written documents. Fix the problem... my problem now! The salesman was clueless to put it nicely. A bed liner was obviously added to cover a large amount of dried road paint in the bed of the truck. Beware! More
by Burned123
Employees Worked With
Aiden?
March 29, 2017
Great friendly customer service First time purchasing a vehicle at Frontier, great customer service and friendly always ready to help any customer, would recommend to my friends and First time purchasing a vehicle at Frontier, great customer service and friendly always ready to help any customer, would recommend to my friends and family More
by penareina
Employees Worked With
Fabian Gomez
March 22, 2017
Great experience! All the staff was friendly. It's my second time purchasing a car here and it's a great experience every time. I highly recommend this place! All the staff was friendly. It's my second time purchasing a car here and it's a great experience every time. I highly recommend this place! More
by Leo9
Employees Worked With
Darryl O'Quinn
February 01, 2017
Great experience!thanks to Frank Castaneda! Frank Castaneda was great to work with!! They didn't have the vehicle I needed, but got it in over night!!! He did everything he could to make the d Frank Castaneda was great to work with!! They didn't have the vehicle I needed, but got it in over night!!! He did everything he could to make the deal go smoothly! Very very happy with Frontier and Mr. Frank A. Johnson More
by Ajohnson
Employees Worked With
Frank Castaneda
February 01, 2017
Good buying experince You don't hear that often. Never felt pressured to buy and I feel that Logan and Alex were honest and fair. Extremely happy with the deal I got and th You don't hear that often. Never felt pressured to buy and I feel that Logan and Alex were honest and fair. Extremely happy with the deal I got and the way my wife and I were treated. More
by Diesel man
Employees Worked With
Logan Powell and Alex Martinez
