
Frontier Dodge Chrysler Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Superb The staff was very friendly and provided me all the information i needed to know about the maintenance for my car! Can't remember the young lady name The staff was very friendly and provided me all the information i needed to know about the maintenance for my car! Can't remember the young lady name but she went all out to find the guy that did my oil change to help explain what needed to be repaired! Leroy helped out by checking to see what i was covered by my warranty overall I was impressed!😊 More
I am extremely happy with my car-buying experience. Jeremy Meadows took especially good care of us. He ordered the exact car that I wanted including the sun roof and the solid middle seat, when our loca Jeremy Meadows took especially good care of us. He ordered the exact car that I wanted including the sun roof and the solid middle seat, when our local dealer could not. It meant a lot that Jeremy kept us updated on the progress of our car and then where it was located on the train. That helped me to control my excitement and I really appreciated it. I am very happy with and very proud of my new car. I will recommend Jeremy and Frontier to others in the future. Thank you for a good experience. More
Lying Scam Artists Called last week to schedule a service appointment for my Ram 2500 to check why exactly my engine light was on. Was then informed that at my mileage ( Called last week to schedule a service appointment for my Ram 2500 to check why exactly my engine light was on. Was then informed that at my mileage (67,500), I need the CCV filter changed, EGR valve and cooler cleaned, and it would be $1300. I was told that if I didn't have this done, my truck would start to shut down. After some research through my owners manuals and online Cummins forums, it turns out that with a DEF system the cleaning isn't necessary anymore, especially since I don't haul or tow anything. I also bought the CCV filter for $80 and replaced it myself, saving myself from paying these scam artists, willing to take advantage of a female with semi-limited knowledge of her new truck. I was going to keep that appointment, however, because there are some recalls that need to be fixed, and my truck "has to be in hand" before the water pump can be ordered (which when I asked why never received an actual answer), meaning it would be in the shop several days. I was leaving town for a week, so it would have been perfect to leave my truck there, except I was told the service department closed at 6 pm on Saturday, and when I pulled up at 5:15 it had apparently closed at 4. Needless to say, the service department doesn't even deserve one star, and I will not be bringing my truck back here for anything anymore. More
2019 Ram Purchase The sales department was very professional, friendly, courteous, and conducted business in a timely manner. Paper work completed in a timely manner, The sales department was very professional, friendly, courteous, and conducted business in a timely manner. Paper work completed in a timely manner, and explained everything completely. More
Treated as a family member The GM, Rick Harrison is a great guy. Richard Fish and Jeremy Martin have taken care of me on the purchase of three (3) different vehicles . I love The GM, Rick Harrison is a great guy. Richard Fish and Jeremy Martin have taken care of me on the purchase of three (3) different vehicles . I love everything about this dealership from the GM to Sale management to Service dept and mechanics to MR. Lincoln in detail And make ready. Customer for life. More
Perfect service and great sales Great dealer ship great people service is great after purchase. Not pushy at all will work the tail off to get you what you want with no questions ask Great dealer ship great people service is great after purchase. Not pushy at all will work the tail off to get you what you want with no questions asked More
Great experience They got me in and out in no time. Justin was friendly and down to the point. Ben my service tech was great. Got right down to it and got me taken car They got me in and out in no time. Justin was friendly and down to the point. Ben my service tech was great. Got right down to it and got me taken care of More
TRUST Frontier ( Richard Fish Especially ) always delivers the best in customer service and I have complete faith that he will always treat me Right ! I Frontier ( Richard Fish Especially ) always delivers the best in customer service and I have complete faith that he will always treat me Right ! I can explain it very simply - TRUST ! I trust them ! More
Great Company One could not have asked for better customer service. Great group of people. Very professional and no pressure to buy. Plus a very relaxed and One could not have asked for better customer service. Great group of people. Very professional and no pressure to buy. Plus a very relaxed and comfortable dealership. More
Hatred of car dealerships I have never ever liked car dealerships or salesmen until I ran into this one the salesmen Tre and Mario a-1 salesmanship polite very well dressed and I have never ever liked car dealerships or salesmen until I ran into this one the salesmen Tre and Mario a-1 salesmanship polite very well dressed and they gave me the love of my life my 2018 Dodge Journey I got to choose everything especially the color that’s never happed before and I got it for a Great price with only 11 miles on it and everything under warranty I will NEVER go no where else they have me for a lifetime!!!! Thank you frontier dodge you are amazing and appreciated; EXCEPTIONAL SERVICE More