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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.4
1,058 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,058 reviews

August 03, 2018

Friendly Paul was very helpful and listened to what I wanted. He got me a great deal on a quad cab Ram. I wish things could move a little faster when purchasin More

by 6abcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 03, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

August 01, 2018

Great They are very helpful and friendly MIRANDA made it easy and she really listened to my needs She was patient and worked really hard for me and my f More

by Vanessa12e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda
Aug 01, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

July 31, 2018

Great Experience My grandma has never bought a car from there but we did yesterday and it was the best decision. From when we started walking on the lot there was a gu More

by Jvwoodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Orneleas (He was our sales person since we stepped on the lot)
Aug 01, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We're glad that our sales team could make this a wonderful experience for you! Enjoy your rockin' new ride. :)

July 24, 2018

Have had my car in for the 4th time to get my right rear tir Have jad my car since Feb and the tire on the r rear was low, it continued to be low and after bringing it in for the 4th time, it is still LOW and wh More

by VeraAnn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know who they were!!!
Jul 25, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

July 21, 2018

Sales process was great downhill from there. Bought my 2014 Ram 2500 mega cab in December of 2016. Sales staff was awesome. Have had to have work done a few times. Seems like there is always a bo More

by Ldbarchee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Female service writer.
Jul 23, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

July 09, 2018

Service Our experience was fast, friendly and met our expectations! We have used this dealership for years and we will continue. I thank Miranda for all her h More

by Lou123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda
Jul 09, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

July 09, 2018

Horrible service and communication Dropped a vehicle off on June 28 to have an ABS warning light checked. Still waiting on vehicle to be finished. Have had 0 phone calls from the servic More

by Randy Rosetta
Customer Service
Recommend Dealer
No
Employees Worked With
Never given a name
Jul 12, 2018 -

Frontier Dodge Chrysler Jeep responded

We apologize for your experience at Frontier and would like to see how we can help make it right for you. Can you please contact our store and ask for our general manager, Rick Harrison? We'd like to help resolve this for you! Thank you. – Frontier Dodge

July 09, 2018

Terrible communication. Issues not resolved. I took my 2014 Jeep GC in for a recall fix and issues with the AC not cooling. I told them I had a coupon for an AC service but also wanted them to ch More

by dogmotherjeeplover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager (gentleman) left voicemail
Jul 12, 2018 -

Frontier Dodge Chrysler Jeep responded

We sincerely apologize for your experience at Frontier. We understand that customer service is important and we would like to see how we can help make it right for you. Can you please contact our store and ask for our general manager, Rick Harrison? We'd like to help resolve this for you! Thank you. – Frontier Dodge

July 08, 2018

It was really good They were not pushy to buy. Very friendly and helpful. All the managers were helpful as well. The lady that help use was great answered all the questi More

by Jdiaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda
Jul 09, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

July 03, 2018

Grand Cherokee Buyer Just purchased a 2018 Grand Cherokee. Everyone in Sales and Finance were friendly, and easy to work with. I hope the Service is department is just as More

by Gp1912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline is in Sales
Jul 03, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

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