Frontier Dodge Chrysler Jeep

Exceeded expectations Mark McCall went out of his way to provide first-rate customer service. He quickly overcame any obstacles with the vehicle and the paperwork. Dan did Mark McCall went out of his way to provide first-rate customer service. He quickly overcame any obstacles with the vehicle and the paperwork. Dan did a great job coming up with a reasonable trade in value. JD did a great job on complicated paper work involving family trust and out of state registration. Jim Wetherbe More

TERRIBLE communication. Still no car. If I could give 0 stars on every one of these rating I SO would. Save your time and money and go somewhere else. We purchased our car 2.5 weeks ago If I could give 0 stars on every one of these rating I SO would. Save your time and money and go somewhere else. We purchased our car 2.5 weeks ago and it's still not in our possesion. We were told the servicing was going to take two days, well it has now been two weeks. No one at this dealership ever answers the phone. I call almost every day to find out what's going on with my vehicle and I get sent to voicemail EVERY TIME. Out of the two weeks I've talked to someone about my car 3 times. I never recieve any calls from the dealership, out of those three times I talked to someone it was still because I'm the one who called. This buisness is unprofessional and highly disrespectful toward our money. No one calls to ask our permission before preforming something new on our car. We were also told we would get a loaner car in the meanwhile. We were put on a waiting "list" for it. A week goes by and of course, no call. So I called (5 different times to be directed to literally anyone I could). I finally get ahold of someone and they tell me they don't do loaner cars anymore because of their insurance. No one called to tell me that, they left me waiting. I called in myself to find out that information. As a business, this place should be answering the phone, AND making calls to their consumers! Highly highly highly dissatisfied and disappointed. More

service This was our first time having used the service department. The service was excellent. A staff memeber kept me updated on the status of our vehicle. W This was our first time having used the service department. The service was excellent. A staff memeber kept me updated on the status of our vehicle. Work was done in a timely manner. More

Not a good experience I had my belongings removed from my car without permission..then they lied and said they found it on a desk. The manager said they have a policy that I had my belongings removed from my car without permission..then they lied and said they found it on a desk. The manager said they have a policy that allows them to take valuables out of can and place in safe place so they won't get stolen..what a joke..almost had to call authorities..watch your belongings at Frontier .. More

Ok nothing special It was an ok experience nothing special. Took a bit to get helpped but then everything went smooth. Waiting room could be better. No one tells you abo It was an ok experience nothing special. Took a bit to get helpped but then everything went smooth. Waiting room could be better. No one tells you about whats going on. I was just sitting and waiting for 3 hrs then they come in and say im done. They couldnt fix all the recalls. They couldnt find a problem with my tail light that tells me it is out every now and again. They do an ok job just dont expect a lot More

Dead Battery Called for dead battery- they sent a courtesy driver with a booster box to start the vehicle and then followed me back to dealership. About 1-1/2 hour Called for dead battery- they sent a courtesy driver with a booster box to start the vehicle and then followed me back to dealership. About 1-1/2 hours total. More

Love my truck.. I hope it last for a long time!! I know the financial management there. Plus I’ve always liked the new look of the dodge pickups... the re-call didn’t help with my confidence but I ho I know the financial management there. Plus I’ve always liked the new look of the dodge pickups... the re-call didn’t help with my confidence but I hope that’s it with problems!! Thank you More

Took care of everything I took my truck in for a recall, oil change, and tire rotation. Got it done before lunch when I had dropped it off first thing in the morning. Were I took my truck in for a recall, oil change, and tire rotation. Got it done before lunch when I had dropped it off first thing in the morning. Were able to get me a free oil change with my rewards card for oil changes and was out quickly at the end of the day. Glad their hours are what they are. Makes it easy to get it in before work and get back after work. Thanks all! More

Dodge Durango recall service Service was completed in reasonable time. Service people were very courteous, friendly and provided details about the recall service process. Would r Service was completed in reasonable time. Service people were very courteous, friendly and provided details about the recall service process. Would recommend this Dodge ervice department to others. More

new purchase They worked with us on pricing, financing etc. Took very little time and everyone was very helpful and friendly. Dealership was clean and well organiz They worked with us on pricing, financing etc. Took very little time and everyone was very helpful and friendly. Dealership was clean and well organized. More