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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.5
1,034 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,034 reviews

June 06, 2018

Great Service! Great Car! When I first looked at vehicles I was not sure what I was gonna buy. Paul (salesman) let me know the ins and outs of all the cars I was interested in More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Radford
Jun 07, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback! Come back and see our team any time!

June 05, 2018

Great experience. Tracey treated us well was fast friendly k nowledgeable. Got us exactly what we wanted. Knew alot about the vehicle. Was down to earth and honest More

by Cvaughn73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with us! Let us know if there is anything else we can do!

June 04, 2018

Exelent service with all involved All people we worked with were very helpful and friendly . If any of our friends or relatives were to be looking for a vehicle we would send them ther More

by Super mech.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Radford
Jun 07, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on your experience with us!

June 01, 2018

Subpar compared to previous service department experiences Was greeted by the “New Service manager” Andrew who was wearing his Hyundai jacket at the Dodge dealership. He wrote the ticket for the service I need More

by DodgeDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew-new service manager
May 24, 2018

Fuse check Took truck in to check fuses, dealership did not have time to work on it, made an appt for 4-5 days later at 8:00am. Took the vehicle in the night be More

by Boater1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service mgr, I believe wrote the original appt
May 29, 2018 -

Frontier Dodge Chrysler Jeep responded

We sincerely apologize that we did not take care of you in a timely manner. Especially since your appointment was clearly scheduled, we did give you the best experience with our service team. Our general manager would like to help make this right for you. Please contact our store and ask for Rick Harrison, we're looking forward to hearing from you. Thank you.

May 21, 2018

Service Dept Went in for oil change. Justin and the rest of the dept was very friendly. I was in and out in no time. I will be coming back! More

by Shduart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ware
May 29, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on our team! We're happy that we could give you a wonderful experience at our dealership!

May 21, 2018

Superb The staff was very friendly and provided me all the information i needed to know about the maintenance for my car! Can't remember the young lady name More

by Monicaluna1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on our team! We're happy that we could give you a wonderful experience at our dealership! Come back and see us! :)

May 21, 2018

I am extremely happy with my car-buying experience. Jeremy Meadows took especially good care of us. He ordered the exact car that I wanted including the sun roof and the solid middle seat, when our loca More

by Catherine 54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Meadows
May 29, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for the honest feedback on our team! Please come back and see us any time if you need anything else!

May 19, 2018

Lying Scam Artists Called last week to schedule a service appointment for my Ram 2500 to check why exactly my engine light was on. Was then informed that at my mileage ( More

by lschaum15
Recommend Dealer
No
Employees Worked With
John
May 29, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to attention and would like to help resolve this for you. Can you please contact our store and ask for our general manager, Rick Harrison? He'd like to help make this right for you. Thank you.

May 08, 2018

2019 Ram Purchase The sales department was very professional, friendly, courteous, and conducted business in a timely manner. Paper work completed in a timely manner, More

by Fatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fish, Caryline, Marina
May 09, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We're happy that our sales team could make this a great experience for you!

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