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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.5
1,034 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,034 reviews

August 16, 2018

Dead Battery Called for dead battery- they sent a courtesy driver with a booster box to start the vehicle and then followed me back to dealership. About 1-1/2 hour More

by Bullshot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Zapata and Andrew Soto
Aug 17, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

August 16, 2018

Ok nothing special It was an ok experience nothing special. Took a bit to get helpped but then everything went smooth. Waiting room could be better. No one tells you abo More

by Jordan3991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Aug 17, 2018 -

Frontier Dodge Chrysler Jeep responded

We would like to know more about your concerns with our dealership and why it was not 5 star worthy. Can you please contact our store and ask for our general manager, Rick Harrison? We'd like to help resolve this for you! Thank you. – Frontier Dodge

August 15, 2018

Love my truck.. I hope it last for a long time!! I know the financial management there. Plus I’ve always liked the new look of the dodge pickups... the re-call didn’t help with my confidence but I ho More

by Carlos 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Tovar
Aug 15, 2018 -

Frontier Dodge Chrysler Jeep responded

We would like to know more about your concerns with our dealership and why it was not 5 star worthy. Can you please contact our store and ask for our general manager, Rick Harrison? We'd like to help resolve this for you! Thank you. – Frontier Dodge

August 11, 2018

Took care of everything I took my truck in for a recall, oil change, and tire rotation. Got it done before lunch when I had dropped it off first thing in the morning. Were More

by Dave84/11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service group
Aug 13, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

August 10, 2018

Dodge Durango recall service Service was completed in reasonable time. Service people were very courteous, friendly and provided details about the recall service process. Would r More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Zapata, Service Advisor
Aug 10, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

August 06, 2018

new purchase They worked with us on pricing, financing etc. Took very little time and everyone was very helpful and friendly. Dealership was clean and well organiz More

by Rita6309
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the continuous business at our dealership! We hope you're rockin' and enjoying your new ride! :)

August 03, 2018

Friendly Paul was very helpful and listened to what I wanted. He got me a great deal on a quad cab Ram. I wish things could move a little faster when purchasin More

by 6abcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 03, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

August 01, 2018

Great They are very helpful and friendly MIRANDA made it easy and she really listened to my needs She was patient and worked really hard for me and my f More

by Vanessa12e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda
Aug 01, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

July 31, 2018

Great Experience My grandma has never bought a car from there but we did yesterday and it was the best decision. From when we started walking on the lot there was a gu More

by Jvwoodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Orneleas (He was our sales person since we stepped on the lot)
Aug 01, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We're glad that our sales team could make this a wonderful experience for you! Enjoy your rockin' new ride. :)

July 24, 2018

Have had my car in for the 4th time to get my right rear tir Have jad my car since Feb and the tire on the r rear was low, it continued to be low and after bringing it in for the 4th time, it is still LOW and wh More

by VeraAnn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know who they were!!!
Jul 25, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

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