
Frontier Dodge Chrysler Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Easy to buy Had a wonderful experience. Tracey Lee was great to work with and stayed on top of everything. The van is wonderful and I absolutely love it. Thank yo Had a wonderful experience. Tracey Lee was great to work with and stayed on top of everything. The van is wonderful and I absolutely love it. Thank you so much for making this the easiest car buy I have ever had! Diane Long More
Perfect truck No hassle and got me what i wanted. Could ask for a better experience Caroline did great super sales and was fast and efficient. Thanks everyone at No hassle and got me what i wanted. Could ask for a better experience Caroline did great super sales and was fast and efficient. Thanks everyone at Frontier More
Salesman Sam Bautista & Tyrone Christopher were awesome probably would not have purchased a vechicle if not for them!!!!! If your ever in the market for a new Sam Bautista & Tyrone Christopher were awesome probably would not have purchased a vechicle if not for them!!!!! If your ever in the market for a new/used car I highly recommend either of these two guys!!! More
Accommodating Service department always willing to accommodate me with my!busy work schedule and employees in this department are trustworthy! Work performed on SUV Service department always willing to accommodate me with my!busy work schedule and employees in this department are trustworthy! Work performed on SUV always excellent. More
Quick and hassle free I dealt with Andrew very thorough and polite nice to talk to will recommend to others for future vehicle purchases. Very happy about the process hass I dealt with Andrew very thorough and polite nice to talk to will recommend to others for future vehicle purchases. Very happy about the process hassle free More
Excellent sale person and excellent finace manager Mark, our sakesman was excellent and very professional and was very helpful in making us a new Ram owner. And Leroy, finance manager, was also very g Mark, our sakesman was excellent and very professional and was very helpful in making us a new Ram owner. And Leroy, finance manager, was also very good and made our experience a good one. However, Mark and Leroy, were the only people we came in contact with at Frontier Dodge. We are not complaining but we were disappointed in other people at the dealership. Windshield washer reservoir held nearly a gallon of washer fluid and we have not used the windshield washer yet. When I was checking the truck over inside I literally found little piles of sand on the back seat head rest. This morning I checked the fluid levels and found all fine except for the windshield washer reservoir. Then I checked the tire pressure. None of the tires had the same or even close to same pressure. And nine had the recommended pressure of 39 psi on the door sticker. Instead the following pressures were found: 31, 37, 46, 41. I noticed a “rolling effect” driving home Monday, but blamed it on the road. After I corrected the air pressure to 39 psi I took it for a test drive. Rode like a completely different vehicle. It was very smooth and controllable. We now love the ride and our new 2018 Ram 1500 SLT Crew Cab 4x4! Again the efforts in making us happy were excellent from Mark and Leroy. But someone in the dealership process did not do their job(s). Clyde and Jeannine McKimmey More
Happy with service They worked me in fairly quickly. I need my car for sales. I had to rent a car and they got me a great rate through the dealership. John was my serv They worked me in fairly quickly. I need my car for sales. I had to rent a car and they got me a great rate through the dealership. John was my service writer and easy to work with More
Just a disappointment John Sanchez would not return phone calls I made to inquire about the status of my vehicle. When he finally called me, he didn’t know the status and p John Sanchez would not return phone calls I made to inquire about the status of my vehicle. When he finally called me, he didn’t know the status and put me on hold to find out. The most frustrating experience was when he asked me to leave my vehicle overnight the third time but could not offer a loaner, thus leaving me without transportation to and from work, lunch, home, etc. I was shocked at his audacity. More
Service Department I left my car for service and it took 6 days to get it looked at and back to me no follow up calls from service advisors. I had to keep calling and pu I left my car for service and it took 6 days to get it looked at and back to me no follow up calls from service advisors. I had to keep calling and push to get my car bscj. More
Repairs From the time I made the appointment until the repairs were completed Christian kept me informed of the repairs to be made and any cost that I would b From the time I made the appointment until the repairs were completed Christian kept me informed of the repairs to be made and any cost that I would be responsible for. All repairs were completed and I have had no issues. More