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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.4
1,058 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,058 reviews

October 04, 2018

Easy to buy Had a wonderful experience. Tracey Lee was great to work with and stayed on top of everything. The van is wonderful and I absolutely love it. Thank yo More

by Grammie Long
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

October 04, 2018

Perfect truck No hassle and got me what i wanted. Could ask for a better experience Caroline did great super sales and was fast and efficient. Thanks everyone at More

by Slushtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

September 30, 2018

Salesman Sam Bautista & Tyrone Christopher were awesome probably would not have purchased a vechicle if not for them!!!!! If your ever in the market for a new More

by bbordelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Bautista
Oct 01, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

September 29, 2018

Accommodating Service department always willing to accommodate me with my!busy work schedule and employees in this department are trustworthy! Work performed on SUV More

by Msandlin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Sonchez
Oct 01, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

September 26, 2018

Quick and hassle free I dealt with Andrew very thorough and polite nice to talk to will recommend to others for future vehicle purchases. Very happy about the process hass More

by Support10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 28, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!

September 25, 2018

Excellent sale person and excellent finace manager Mark, our sakesman was excellent and very professional and was very helpful in making us a new Ram owner. And Leroy, finance manager, was also very g More

by Ram 4x4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

September 18, 2018

Happy with service They worked me in fairly quickly. I need my car for sales. I had to rent a car and they got me a great rate through the dealership. John was my serv More

by CissyP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 24, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

September 16, 2018

Just a disappointment John Sanchez would not return phone calls I made to inquire about the status of my vehicle. When he finally called me, he didn’t know the status and p More

by Ayperez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Sanchez
Sep 17, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

September 16, 2018

Service Department I left my car for service and it took 6 days to get it looked at and back to me no follow up calls from service advisors. I had to keep calling and pu More

by Lgutz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sonia
Sep 17, 2018 -

Frontier Dodge Chrysler Jeep responded

We sincerely apologize for your experience and want to help resolve this for you. Can you please contact our store and ask for our general manager, Rick Harrison? We hope to help make this right for you. Thank you.

September 16, 2018

Repairs From the time I made the appointment until the repairs were completed Christian kept me informed of the repairs to be made and any cost that I would b More

by JAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian Chen
Sep 17, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

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