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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.4
1,058 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,058 reviews

February 08, 2019

Key fob programming for a Fiat 124 Frontier technician was able to program an after-market key fob for my 2018 Fiat 124. Ruby was very helpful in facilitating the service time. The pric More

by kdpratas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruby
Feb 08, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

February 06, 2019

Disappointed I didn’t get my repair on my car I was billed for diagnostic testing which was $130 . My issue is when my car was returned back to me the mechanic ju More

by 2019screamingmad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John S
Feb 08, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

February 05, 2019

Great Service 😀 Very friendly staff!! Glad I got my Jeep from here! Sonya was awesome when I went to get my oil change! & Tracy helped me to get into my new Jeep! More

by Arenas17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya
Feb 05, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

February 05, 2019

Great customer service and prompt friendly service The service advisor was prompt in getting my car in the shop and they used reminders to inform me of the service progress of my vehicle. More

by Fruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonja
Feb 08, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

February 04, 2019

Great service They did a good job and are very helpful and courteous.The only problem that I experienced was when getting picked up by the courtesy car,the driver More

by The great one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Feb 05, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the wonderful feedback! Let us know if there is anything else we can do for you!

February 02, 2019

Recalls Had several recalls and a few cosmetic issues that were fixed one of the cosmetic issues was the end cap on a running board. They repaired it free of More

by Ram man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy in the service department
Feb 05, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

February 02, 2019

Professional Service First experience with the Service Department at Frontier DCJ was super. Very courteous and professional. Service was quick with limited wait time as p More

by TylerT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian
Feb 05, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask! :)

January 29, 2019

Oil Change Great service in a short time. Definitely an improvement on my last experience at that dealership. Will go back for the service for my car in the fut More

by odessa1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SONIA
Jan 31, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

January 26, 2019

Awesome experience at Frontier Dodge This makes my fourth vehicle to purchase at Frontier. Everytime has been a good customer experience for me. They take time to listen to the needs of t More

by Docf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Casada
Jan 31, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

January 22, 2019

Service department Took vehicle twice for squealing breaks after I bought the longhorn brand new. The guy heard it slightly but sometimes it won’t do it and sometimes it More

by Dustin
Recommend Dealer
No
Employees Worked With
Caroline
Jan 25, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

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