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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.4
1,058 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,058 reviews

March 26, 2019

Oil change Service was good but when I checked out it was $30 more than quoted when I called. They said it was due to labor. Really. They did give me a 10% di More

by Kurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian
Mar 27, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention Kurt, and we apologize for the inconvenience you had at our store. We’d like to hear more about this experience and see what else we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to hearing back from you. Thank you!

March 19, 2019

Fast and easy! Great service! fast and Friendly! No appointment needed and the services all my fluids and made sure to check a warranty issue on! Will be back! More

by Ashlbk1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2019 -

Frontier Dodge Chrysler Jeep responded

We are very glad you had a great experience at our store and that our team gave you a fast and friendly service!!

March 18, 2019

Awesome service, very impressed Everyone was very friendly and ready to answer every question I had. GREAT JOB!!!!!!! When I’m ever looking for a new vehicle I will definitely come b More

by Texas,soliz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

March 15, 2019

Frontier Dodge is awesome We had a great experience and we are very happy with our purchase! They weren't pushy like other car dealership...thank you for everything More

by Dodged 9476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew and Annie
Mar 18, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask! :)

March 11, 2019

Service Had appt for 0900 and they were ready for my car at 0900- kristian was respectful and knowledgable. I will be recommending her to my family and friend More

by sb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian my service advisor
Mar 14, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

March 11, 2019

Good fast service The service was outstanding the customers service was good and they where very respectful and polite the job got done quick they let me know that ev More

by Car guy jsaenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 14, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

March 11, 2019

Horrible Customer Service The worst customer service. They will not honor there word on anything. Make sure everything is in writing. Service department will not ever call y More

by YouKnow!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Solis
Mar 14, 2019 -

Frontier Dodge Chrysler Jeep responded

Pat, we tried working on this issue with you and we're even willing to replace the parts that was agreed upon. Please reach out to our general manager, Rick Harrison. We'd like to give you all the details regarding this. Thank you.

March 06, 2019

Very Friendly and competent This service department has improved a great deal. Very nice and competent employees. I feel that things are getting done properly every time I need More

by Doglady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy in service
Mar 07, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

March 05, 2019

Well done Courteous and professional staff. Job well done in a timely manner. Service department was amazing went above what we expected. Made sure our vehicle More

by Journey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

March 01, 2019

Great service I took my truck in for a recall and an exhaust leak. Billy got me all the information I needed for the repairs and kept me informed the entire time m More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy (Service Dept)
Mar 04, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the wonderful feedback! Let us know if there is anything else we can do for you!

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