
Frontier Dodge Chrysler Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,058 reviews
Oil change Service was good but when I checked out it was $30 more than quoted when I called. They said it was due to labor. Really. They did give me a 10% di Service was good but when I checked out it was $30 more than quoted when I called. They said it was due to labor. Really. They did give me a 10% discount which made it only $5 more than quoted. They left their dealer service tags in vehicle which I har to throw away and they also did not reset the oil change monitor. More
Fast and easy! Great service! fast and Friendly! No appointment needed and the services all my fluids and made sure to check a warranty issue on! Will be back! Great service! fast and Friendly! No appointment needed and the services all my fluids and made sure to check a warranty issue on! Will be back! More
Awesome service, very impressed Everyone was very friendly and ready to answer every question I had. GREAT JOB!!!!!!! When I’m ever looking for a new vehicle I will definitely come b Everyone was very friendly and ready to answer every question I had. GREAT JOB!!!!!!! When I’m ever looking for a new vehicle I will definitely come back. More
Frontier Dodge is awesome We had a great experience and we are very happy with our purchase! They weren't pushy like other car dealership...thank you for everything We had a great experience and we are very happy with our purchase! They weren't pushy like other car dealership...thank you for everything More
Service Had appt for 0900 and they were ready for my car at 0900- kristian was respectful and knowledgable. I will be recommending her to my family and friend Had appt for 0900 and they were ready for my car at 0900- kristian was respectful and knowledgable. I will be recommending her to my family and friends! More
Good fast service The service was outstanding the customers service was good and they where very respectful and polite the job got done quick they let me know that ev The service was outstanding the customers service was good and they where very respectful and polite the job got done quick they let me know that everything was check and good More
Horrible Customer Service The worst customer service. They will not honor there word on anything. Make sure everything is in writing. Service department will not ever call y The worst customer service. They will not honor there word on anything. Make sure everything is in writing. Service department will not ever call you back. General Manager (Rick Harrison) will only act on contract agreements that are signed at time of closing, and will deny anything that his sales team does in wrong doing. The Salesman (Andrew Solis) and Finance Manager will tell you whatever they think you want to hear to make a sale, Even if it is a flat out lie. DO NOT DO BUSINESS WITH THIS DEALERSHIP! 2 months later.... still waiting on service department to fix my vehicle. Had to buy 4 new tires because the tires that were sold on the vehicle were so bad wouldn’t pass inspection just 2,000 miles after purchase. More
Very Friendly and competent This service department has improved a great deal. Very nice and competent employees. I feel that things are getting done properly every time I need This service department has improved a great deal. Very nice and competent employees. I feel that things are getting done properly every time I need to take my van in for any service. More
Well done Courteous and professional staff. Job well done in a timely manner. Service department was amazing went above what we expected. Made sure our vehicle Courteous and professional staff. Job well done in a timely manner. Service department was amazing went above what we expected. Made sure our vehicle was well serviced before driving away. Definetly coming back for continued service. More
Great service I took my truck in for a recall and an exhaust leak. Billy got me all the information I needed for the repairs and kept me informed the entire time m I took my truck in for a recall and an exhaust leak. Billy got me all the information I needed for the repairs and kept me informed the entire time my truck was there. Thanks for taking care of my truck! More