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Frontier Dodge Chrysler Jeep
Lubbock, TX
1,058 Reviews
Welcome
Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition.
You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure!
If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,058 reviews
March 26, 2019
Oil change Service was good but when I checked out it was $30 more than quoted when I called. They said it was due to labor. Really. They did give me a 10% di Service was good but when I checked out it was $30 more than quoted when I called. They said it was due to labor. Really. They did give me a 10% discount which made it only $5 more than quoted. They left their dealer service tags in vehicle which I har to throw away and they also did not reset the oil change monitor. More
by Kurt
Employees Worked With
Kristian
March 19, 2019
Fast and easy! Great service! fast and Friendly! No appointment needed and the services all my fluids and made sure to check a warranty issue on! Will be back! Great service! fast and Friendly! No appointment needed and the services all my fluids and made sure to check a warranty issue on! Will be back! More
by Ashlbk1985
Employees Worked With
March 18, 2019
Awesome service, very impressed Everyone was very friendly and ready to answer every question I had. GREAT JOB!!!!!!! When I’m ever looking for a new vehicle I will definitely come b Everyone was very friendly and ready to answer every question I had. GREAT JOB!!!!!!! When I’m ever looking for a new vehicle I will definitely come back. More
by Texas,soliz1
March 15, 2019
Frontier Dodge is awesome We had a great experience and we are very happy with our purchase! They weren't pushy like other car dealership...thank you for everything We had a great experience and we are very happy with our purchase! They weren't pushy like other car dealership...thank you for everything More
by Dodged 9476
Employees Worked With
Matthew and Annie
March 11, 2019
Service Had appt for 0900 and they were ready for my car at 0900- kristian was respectful and knowledgable. I will be recommending her to my family and friend Had appt for 0900 and they were ready for my car at 0900- kristian was respectful and knowledgable. I will be recommending her to my family and friends! More
by sb
Employees Worked With
Kristian my service advisor
March 11, 2019
Good fast service The service was outstanding the customers service was good and they where very respectful and polite the job got done quick they let me know that ev The service was outstanding the customers service was good and they where very respectful and polite the job got done quick they let me know that everything was check and good More
by Car guy jsaenz
Employees Worked With
John
March 11, 2019
Horrible Customer Service The worst customer service. They will not honor there word on anything. Make sure everything is in writing. Service department will not ever call y The worst customer service. They will not honor there word on anything. Make sure everything is in writing. Service department will not ever call you back. General Manager (Rick Harrison) will only act on contract agreements that are signed at time of closing, and will deny anything that his sales team does in wrong doing. The Salesman (Andrew Solis) and Finance Manager will tell you whatever they think you want to hear to make a sale, Even if it is a flat out lie. DO NOT DO BUSINESS WITH THIS DEALERSHIP! 2 months later.... still waiting on service department to fix my vehicle. Had to buy 4 new tires because the tires that were sold on the vehicle were so bad wouldn’t pass inspection just 2,000 miles after purchase. More
by YouKnow!
Employees Worked With
Andrew Solis
March 06, 2019
Very Friendly and competent This service department has improved a great deal. Very nice and competent employees. I feel that things are getting done properly every time I need This service department has improved a great deal. Very nice and competent employees. I feel that things are getting done properly every time I need to take my van in for any service. More
by Doglady
March 05, 2019
Well done Courteous and professional staff. Job well done in a timely manner. Service department was amazing went above what we expected. Made sure our vehicle Courteous and professional staff. Job well done in a timely manner. Service department was amazing went above what we expected. Made sure our vehicle was well serviced before driving away. Definetly coming back for continued service. More
by Journey
March 01, 2019
Great service I took my truck in for a recall and an exhaust leak. Billy got me all the information I needed for the repairs and kept me informed the entire time m I took my truck in for a recall and an exhaust leak. Billy got me all the information I needed for the repairs and kept me informed the entire time my truck was there. Thanks for taking care of my truck! More
by Tyler
Employees Worked With
Billy (Service Dept)
