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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.4
1,069 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,069 reviews

December 14, 2021

Service was good and the wait time was not bad. Had a good experience no complaints More

by fernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aliyah
Dec 14, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review Fernie!

December 12, 2021

Service was great. Was told it would be an hour or so to change my oil and rotate tires but had me out in around 30 minutes which was great. More

by trainbynight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review!

December 03, 2021

Very professional and easy process for service. They took great care of me. I’m glad I found this dealership. More

by Nancywboca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Dec 06, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review! We are so glad that our team could assist you.

December 02, 2021

When I got my Jeep the first day I realized the fuel gauge was busted so I gave it back to get fixed then they had to convert the Jeep from km per hour to miles per hour I would have never known if the More

by Nevaeh.colorguard99
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Cordova
Dec 02, 2021 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are unsatisfied with your experience. If you have any issues or concerns, please reach out to our dealership and ask for management. Thank you.

December 01, 2021

Everything went well at this dealership. Tammy was especially courteous, friendly and professional. She handled everything in a timely fashion. Nice to work with folks like her! More

by Mbea51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy in the service department
Dec 01, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review!

December 01, 2021

Jeff was a kind and professional salesman. Direct and knowledgeable. Everyone was very polite. Clean autmosphere More

by tina_weston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mayo
Dec 02, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review Tina!

November 30, 2021

Friendly, Fair, and Efficient! My daughter is a Tech student and takes her jeep to Frontier. They have always treated her like family. This makes me feel good since I’m so far away. More

by TexasTechMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Nov 30, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! We appreciate the wonderful feedback.

November 29, 2021

I took my vehicle in for the “free” oil change, I told them to check the coolant because my warning light is on. NOT DONE!!! makes me think they did not do a thing but park it in garage for an hour. More

by Richardrocher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy melendez
Nov 29, 2021 -

Frontier Dodge Chrysler Jeep responded

Richard, we are sorry to hear that you have some concerns regarding a recent service visit. Please reach out to our dealership and ask for our Service Manager. He would love to go over all service done with you and address any concerns. Thank you

November 28, 2021

Jeremy was so helpful without being pushy. Things moved very quickly and efficiently. Jeremy was knowable and easy to talk to More

by rhesaroo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Meadows and Mike Caravelli
Nov 29, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

November 24, 2021

Truck sales manager and service writer did an amazing job. But, truck came back to me with unacceptable damage( driver side dent). If the service department is not going to protect my investment, I will More

by Christopherrowten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown technician
Nov 26, 2021 -

Frontier Dodge Chrysler Jeep responded

Christopher, if you are still experiencing any issues or would like to address these concerns with our team, please reach out to our dealership and ask for our Service Manager. Thank you.

Nov 26, 2021 -

Christopherrowten responded

It is the responsibility of the dealership to reach out to me, not the reverse. I made my issues very clear.

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