Frontier Dodge Chrysler Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Called Cody in service on 7-22-24 regarding the left rear shock absorber leaking oil on my garage floor was told it was under warranty asked him to check if part was available he suggested I call thier parts shock absorber leaking oil on my garage floor was told it was under warranty asked him to check if part was available he suggested I call thier parts dept. I suggested Cody check & return my call on availability week later no call so I drive to this dealership speak with another service person explained the issue & was told to leave the auto that there are over 180 autos awaiting repair he claimed it would be several days the problem needs diagnosed parts ordered & then get it to the technician to make the repairs! Was suggested that I was welcome to take it to another repair facility! Changing out a defective shock is a simple issue! I recieved extremly poor service at this dealership do not recommend this shop for any service to your vehicle! Will take this advice and take my Jeep to a certified mechanic for prompt repair of the defective part! Rated this dealership poorly have had it in on other occasions normally taking several trips for specific repairs then get it home to find loose never reinstalled components done at service! More
Freddy was an outstanding salesman, went above and beyond to get the deal we were looking for. Did such a good job, we not only purchased a 2024 Grand Cherokee, but two days later we got a 2023 Gladiator. I to get the deal we were looking for. Did such a good job, we not only purchased a 2024 Grand Cherokee, but two days later we got a 2023 Gladiator. I will highly recommend him to anybody wanting a new or used car. More
Quick service to get my vehicle checked in for the work needed. It was a recall service and they checked for other service needed. needed. It was a recall service and they checked for other service needed. More
Terrible. No one answers the phones when you do get ahold of someone they transfer you to somebody that doesn't answer their phone. Told me it would be $250 f No one answers the phones when you do get ahold of someone they transfer you to somebody that doesn't answer their phone. Told me it would be $250 for the repair then tried to charge me $650 when I picked it up. Then after I finally pick it up they hadn't even done all the repairs that I needed. This place is garbage avoid at all cost. More
I was misled multiple times regarding service time for my vehicle. I left multiple messages for a service manager and also a general manager to return my calls. Neither one occurred. Service writer argued wi vehicle. I left multiple messages for a service manager and also a general manager to return my calls. Neither one occurred. Service writer argued with me about the repair time I was given. More
One of the best car buying experiences I have had. Chris Rangel was very professional and not pushing us to buy. Tabor Mayo was very thorough and explained everything we signed. Highly recommend if yo Chris Rangel was very professional and not pushing us to buy. Tabor Mayo was very thorough and explained everything we signed. Highly recommend if you are looking for a casual car buying experience. More
So far so good. 1st time to use this dealership bc past salesmen WHERE Way to pushy. Alex did a great job letting me shop at my own pace. Alex even helped me ma 1st time to use this dealership bc past salesmen WHERE Way to pushy. Alex did a great job letting me shop at my own pace. Alex even helped me make sure this new Wagoneer L would fit in garage and dropped off items left in my trade-in. He made sure that I got the floor mat for the back of the car and offered to drop it off. He gets 5 stars!!! More
It was a pleasant experience. The staff was very responsive and friendly. I like the fact that they were very upfront and honest. I will definitely return and advise you to frien The staff was very responsive and friendly. I like the fact that they were very upfront and honest. I will definitely return and advise you to friends. More