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Frontier Dodge Chrysler Jeep
Lubbock, TX
1,068 Reviews
Welcome
Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition.
You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure!
If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,068 reviews
January 30, 2023
Having poor results with service in years past, we figured we would give Frontier Dodge’s Service Department another chance. They didn’t fail this time around; service was just as disappointing as all figured we would give Frontier Dodge’s Service Department another chance. They didn’t fail this time around; service was just as disappointing as all the other visits. Only 25% of the warranty items were repaired. More
by tfrost
Employees Worked With
Service Department
January 23, 2023
Service was good just a bit uncomfortable when your in the waiting area and you have sales representative trying to sell you a car for your trade. the waiting area and you have sales representative trying to sell you a car for your trade. More
by Angie.Angieescalante
Employees Worked With
Tammie
January 18, 2023
I spent 2 months trying to get ahold of anyone to get in for service, none of my messages were ever returned. I finally get in for service and I was told that if it would take longer than a day they would k for service, none of my messages were ever returned. I finally get in for service and I was told that if it would take longer than a day they would keep me updated, let me pick up my truck at the end of they day and we would reschedule another time to finish. This did not happen, no communication, and closed before I could pick up my vehicle. No loaner car was offered, leaving me stranded with no transportation. Once I was finally able to get ahold of someone for an update, I was told that they could hear a noise, but couldn’t identify it, and therefore could not fix it. Told me to continue driving it until it worsens. While I was in for service as well, I specifically told them to not change my oil, since I had just done it about 200 miles before, however they went ahead and changed the oil anyways, using one of my free oil changes, when I specifically told them DO NOT CHANGE MY OIL. In short, I took my truck in to be stranded for multiple days with no communication, have my instructions ignored, and ultimately have nothing fixed. More
by nbrophy1
Employees Worked With
Service Dept.
