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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.4
1,068 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,068 reviews

March 11, 2023

Their online app to setting up your service appointment is very quick and easy also very convenient. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek service department
Mar 13, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you Hector for the review on your experience!

March 10, 2023

Awesome service gave me a call as soon as my vehicle was ready. Had a great attitude! More

by Nicole0812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cisco Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the wonderful review!

March 09, 2023

Service writer did a good job. My experience with this dealership has been less than satisfactory the last few times. Today was better by far. More

by kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 10, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for giving us the opportunity to assist you. We appreciate the wonderful review!

March 08, 2023

I’ve bought from Frontier Dodge before. Justin McAdoo was patient and worked with me to get the best deal on my trade in and new vehicle. More

by Bryanrippee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin McAdoo
Mar 09, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you Bryan for your review!

March 05, 2023

I had to have some routine maintenance done and it was done in a timely manner. The service staff was courteous and kept me updated. I was completely satisfied with the service. More

by hfdurham
Recommend Dealer
Yes
Employees Worked With
I cannot remember service advisors name
Mar 06, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience! Please let us know if there is anything else that we can help you with.

February 22, 2023

Jimmy Ware is the only good thing about this dealership. We took our truck in on January 27 for a leak in our brake line. Come to find out there were only TWO brake lines available in the whole entire unive More

by hill.emily615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Knight
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Harrison
Feb 24, 2023 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are unsatisfied with a recent experience. Please reach out to our dealership and ask for our Service Manager to discuss these concerns.

Feb 24, 2023 -

hill.emily615 responded

I have tried to speak to the Service Manager several times and either the Service reps wouldn’t get him or he never returned my messages.

February 17, 2023

Mark at Frontier Dodge was super friendly and great to work with. Easiest auto purchase we have ever made at a dealership. Highly recommend to friends and family. Top notch service! More

by Cubanmuneca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Breanna Magana
Feb 17, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and recommendation!

February 16, 2023

They took care of me, and asked what I needed, sent me to the people that could help me right a way,it was great, thank you. More

by danielt6018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rangel and Derek and Mike Perez
Feb 16, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review Daniel!

February 14, 2023

Respectful of your time. Max had me in and out the door fast! Thank you More

by e.winegarner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max, Grubb
Feb 15, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

February 10, 2023

Dodge Review When your write reviews you always hope they are in good spirit and it’s a positive one in regards to the service you were given. However I’m writing this review with the complete opposite More

by shane_smith52
Purchase Time
Recommend Dealer
No
Employees Worked With
Jon Sanchez
Feb 13, 2023 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are unsatisfied with your experience. Please reach out to us and ask for management to discuss these concerns.

Feb 13, 2023 -

shane_smith52 responded

I appreciate the reply however I tried to reach out to management throughout the duration of my dealing with frontier dodge and received no help or response. The likelihood of this changing after the fact defeats the purpose of a good experience.

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