Frontier Dodge Chrysler Jeep

I had to have some routine maintenance done and it was done in a timely manner. The service staff was courteous and kept me updated. I was completely satisfied with the service. done in a timely manner. The service staff was courteous and kept me updated. I was completely satisfied with the service. More

Jimmy Ware is the only good thing about this dealership. We took our truck in on January 27 for a leak in our brake line. Come to find out there were only TWO brake lines available in the whole entire unive We took our truck in on January 27 for a leak in our brake line. Come to find out there were only TWO brake lines available in the whole entire universe. So they ordered one which got lost in the mail. They ordered the second one that arrived damaged. At that point, the dealership basically said Sorry for ya. We explained to multiple people that our truck is our only source of income as well as our only vehicle. They SAID they understood but didn’t SHOW they understood because again they were saying Sorry for ya! Jimmy was the only one who actually tried to figure something out for us. We even went out on our own and found someone who would make us a brake line, but Frontier kept going back and forth on whether or not they would install it for us. Jimmy finally tracked down the original part that was lost in the mail and he went and picked it up for us. Our truck, at this point, had been in the shop for 3 weeks. They started working on the brake line on the Friday after they found it and got it to the shop. We went to check on it Monday afternoon and no one was even working on it. I even tried to speak to the service manager but no one would ever let me speak to them. It didn’t get finished until Tuesday, February 21 at 5:00. Then after we picked it up, the windshield wiper relays were disconnected and we will have to take it in to get them fixed. We will not be taking it to Frontier as they don’t seem to care. More

Mark at Frontier Dodge was super friendly and great to work with. Easiest auto purchase we have ever made at a dealership. Highly recommend to friends and family. Top notch service! work with. Easiest auto purchase we have ever made at a dealership. Highly recommend to friends and family. Top notch service! More

They took care of me, and asked what I needed, sent me to the people that could help me right a way,it was great, thank you. the people that could help me right a way,it was great, thank you. More

Respectful of your time. Max had me in and out the door fast! Thank you Max had me in and out the door fast! Thank you More

Dodge Review When your write reviews you always hope they are in good spirit and it’s a positive one in regards to the service you were given. However I’m writing this review with the complete opposite they are in good spirit and it’s a positive one in regards to the service you were given. However I’m writing this review with the complete opposite thought process. I dropped off my brand new 2022 dodge 3500 with less than 1200 miles on it on October 21 2022. The pickup had a transmission leak coming out of the connection between the motor and transmission. Since then I have told the misguided by Jon Sanchez every time I called to check in on my pickup. Each time it was another story on how they haven’t gotten to my pick up or how things aren’t work. He never would call me on when he said it would be finished I always had to call. Finally at the end of November I am told they will have to put in a new transmission in my truck but they have no idea when it will be in. I am then told I should called call Dodge customer care to see if I can push cooperate dodge to get me my transmission sooner. I’m wondering to myself why am I having to make this call that’s what they should be doing. But I did because I really need my truck for making deliveries. I am told my transmission will be delivered to the dealership on January 3rd by Dodge customer care and it does arrive. When I called Jon to make sure they have my transmission he has no idea what I’m talking about. He then tells me my pickup will be done on January 5th and I don’t get a call so I call at the end of the day and he tells me it will be done early January 6th. Well it’s now January 6th 2:50PM and I’m sitting in the dealership and I’m told my pick up is still not done. So finally I get a call on January 7th and my dodge was returned. Highly disappointed with the customer service that was provided. More

John Sanchez did an excellent job of notifying me of repairs on my car. He was extremely professional and helpful. repairs on my car. He was extremely professional and helpful. More

Great customer service. Quick service in a timely manner. Answer any questins you may have highly recommended!! Quick service in a timely manner. Answer any questins you may have highly recommended!! More

Having poor results with service in years past, we figured we would give Frontier Dodge’s Service Department another chance. They didn’t fail this time around; service was just as disappointing as all figured we would give Frontier Dodge’s Service Department another chance. They didn’t fail this time around; service was just as disappointing as all the other visits. Only 25% of the warranty items were repaired. More

The staff was very nice and they were very helpful. They got the job done in a timely manner. They got the job done in a timely manner. More