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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.4
1,068 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,068 reviews

June 04, 2023

Promise my car engine would be fix. Charged me $2300 engine was worst. Then tell me engine is no good. Will not credit me back. Took my money and said not their problem. More

by ttorres22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sanchez
Jun 05, 2023 -

Frontier Dodge Chrysler Jeep responded

We are sorry that your experience was not 5 star worthy. Please reach out to us and ask for management to address any concerns.

Jun 05, 2023 -

ttorres22 responded

I talk to service manager and was a smart xxx with me. I was unable to talk to him due to arrogance. He talk about he doesn’t have a crystal ball so he not crediting anything back. Very arrogant. I spent lots of money there and that’s the respect they give me. I’m a veteran and definitely spreading how rude dodge is and not back their word.

June 03, 2023

Great experience, fast and easy. Mangers was very helpful and professional. If you need a nice vehicle go by the dealership. More

by Jggeldenhuys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie and Kimberly
Jun 05, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that we can help you with.

May 31, 2023

Went in to have Xm updated. Told that to just update it was $100 if it took or not and take 45 minutes. To have radio diagnostic it would take all day. Went with just update. More

by Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina Jimenez
Jun 01, 2023 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are not completely satisfied with your experience. If you have any concerns regarding your service, please reach out to us and ask for our Service Manager to discuss.

May 30, 2023

Very helpful great service vehicle ready in a timely manner did what they said they would More

by bfstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 30, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that we can help you with.

May 29, 2023

Great sales people. Make you feel welcomed and help you get what you want and not pushy. More

by Escobedosantos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
May 30, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review!

May 22, 2023

Always fast and friendly service no matter what time of the day. They care about their Guest instead of rushing the process just to finish your service assignments. More

by betty.robinson44@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
May 22, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review Betty!

May 18, 2023

The sales staff were very knowledgeable and accommodating a very pleasant buying experience overall. Thank you! More

by L Putman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Johnny
May 18, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience! We hope to have the opportunity to assist you again in the future!

May 18, 2023

Always fast friendly service. Clean shop clean waiting area. Very courteous staff. Will definitely use again More

by Coxy457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 18, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for sharing your experience! Please let us know if there is anything else that we can help you with.

May 12, 2023

My sales person Kameron Gosnell did a great job for only being his second day from my understanding. Knowledgeable and friendly staff. Finance manager Mike Perez did a great job of walking me through the pa More

by gosnell.leslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kameron Gosnell, Mike Perez
May 17, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that we can assist you with.

May 12, 2023

Everyone was helpful and friendly. Max communicated in a fast and timely fashion and the problem seems fixed. More

by mijohnso36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max in the service department
May 17, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that we can assist you with.

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