Back

Frontier Dodge Chrysler Jeep

Lubbock, TX

4.4
1,068 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
Contact Dealership

5801 Spur 327

Lubbock, TX

79424

Directions

By Type

Showing 1,068 reviews

July 08, 2023

Slow and could not get any info …. Service guy would not return calls . Poop servic . More

by jdsaddler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 10, 2023 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are unsatisfied with your experience. Please reach out to us and ask for management to address any issues or concerns

July 07, 2023

Great dealership. The salesman are great to work with especially Justin McAdoo was top notch and very professional. More

by Rusty Wallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin McAdoo
Jul 10, 2023 -

Frontier Dodge Chrysler Jeep responded

We are so glad that we could assist you. Thank you for the review and please let us know if there is anything else that we can do for you.

July 05, 2023

I came in for a oil change they also Rotate it my tires, and they put washer fluid in they really good care of me More

by wtdyck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Frontier Dodge Chrysler Jeep responded

We are so glad that we could assist you. Thank you for the review and please let us know if there is anything else that we can do for you.

June 29, 2023

Beyond any normal customer service you see at any dealership. The service department took care of me and my vehicle. Thank you! More

by Christopher.cantu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derick in service
Jun 29, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

June 23, 2023

Chris always gets me the cars I want. I always walk out satisfied and happy More

by Jennifer Piseno
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Rangel
Jun 23, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

June 20, 2023

I am very disappointed. I left my car for a factory recall service. Took it in early morning on Thursday. I was not given any indication that the service would take longe More

by Plainjn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sanchez
Jun 20, 2023 -

Plainjn responded

I am very disappointed. I left my car for a factory recall service. Took it in early morning on Thursday. I was not given any indication that the service would take longer than a day. I never received any communication from the service rep. On the 3rd day I finally called and was told that it might be done that afternoon. I received a call minutes prior to closing, leaving me with insufficient time to locate a ride there. I did ask for a courtesy ride but was told that drivers leave early on Saturday. Therefore I was unable to pick up my vehicle and was left without transportation from Thursday morning until Monday morning. Only to find out that all that was done is the inspection for recalls. I don’t feel that was good customer service at all.

June 19, 2023

Friendly and courteous. Every on point with timing. However, team reset my truck's oil incorrectly. More

by heavenboundracing
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimenez
Jun 23, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

June 09, 2023

My experience today was with the service department. It was top notch the minute I pulled into the bay. Derick greeted me and I told him I needed to talk to John Sanchez. He found him and I proceeded More

by Pauline.williams9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Jun 12, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review!

June 08, 2023

Staff is always friendly and work is always completed in a timely manner so wait time is at a minimum More

by Gabe7903135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience Gabe!

June 06, 2023

Fantastic experience as always. We have bought 8 new vehicles over the last 12 years from from Frontier and Jeremy Meadows has always taken great care of my wife and I. Highly recom More

by bda1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Meadows
Jun 07, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review and wonderful recommendation!

...
22
...