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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.5
1,034 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,034 reviews

September 29, 2023

Best ever! !!! Always takes care of us and both our cars. Customer service satisfaction guarantee. More

by Tisha.torrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle Rangel
Oct 02, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the opportunity to assist you! We appreciate the review!

September 20, 2023

The issues I was having seem to be fixed but when I got my vehicle back they dumped all of the stuff out of the center console into the passenger seat and left it there. More

by nesbit450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 22, 2023 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear about any concerns regarding your experience. Please reach out to us and ask for our Service Manager to discuss these concerns.

September 19, 2023

Probably the best buying experience I’ve ever had. Alex and everyone were absolute professionals and went above and beyond for us More

by Joe Cortez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Sep 20, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review!

September 16, 2023

I had great service. The girl I dealt with was very good. She helped me get the best plan for my situation. More

by talarcon469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience at our dealership!

September 12, 2023

Max in the service department took great care of me. Got everything I asked for taken care of and parts ordered. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Sep 13, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you Adam for the review!

September 12, 2023

The young lady who assisted me along with other staff members I interacted with were all very helpful. More

by stevesnieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in the service dept
Sep 13, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience! We appreciate the opportunity to assist you!

September 11, 2023

Frontier dodge was very helpful during my oil change. They offered an Uber. They were very friendly and quick More

by angel.sepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Sep 13, 2023 -

Frontier Dodge Chrysler Jeep responded

We appreciate the review on your experience!

September 11, 2023

Micah Weems was excellent to work with. Very promt on getting paper work done. Johnny was pleasure to work with also. More

by barry.street
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Weems
Sep 11, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and feedback on your recent experience! Please let us know if there is anything else that we can assist you with.

August 31, 2023

Sales staff and finance office very knowledgeable, efficient and courteous. It was a pleasure doing business at this dealership. More

by Grvwlkrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin McAdoo
Sep 01, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the wonderful review on your experience.

August 31, 2023

Had my car towed to the dealer. Was told my car needed new batteries. And because it took an entire week to give me that diagnosis they would wave the tow charge. Had the batteries More

by Brog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina
Sep 01, 2023 -

Frontier Dodge Chrysler Jeep responded

We regret to hear that you had a negative experience with us. Please reach out to our team and ask for management to address any concerns.

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