
Frontier Dodge Chrysler Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I called about the repo Joe sale, and Erik said there was not anything there that I originally asked him for. So I hung up feeling depressed. The next day I got a call from Erik telling me that he had someth not anything there that I originally asked him for. So I hung up feeling depressed. The next day I got a call from Erik telling me that he had something in the back that just came in not in the repo Joe event. I was leary but came in that weekend and looked at the step side Sierra. It was perfect, I really fell in love with it, I thought it was out of my budget and was surprised when I realized I could make this happen. More
After working with other dealerships, it was clear Kyle was genuinely interested in selling for him, but making it work for us. When other dealerships refused to budge on the price, the trade amount, and was genuinely interested in selling for him, but making it work for us. When other dealerships refused to budge on the price, the trade amount, and terms, Kyle listened and made it happen. Other dealerships, including the dealership in Odessa would say that they would call back in 30 minutes...to never call back! Frontier Dodge has an asset in Kyle! This has been the most pleasurable buying experience we have ever had. Changed my mind about car buying! Thanks Kyle!!! We were at the top of our budget with this vehicle. Many other dealerships had the same vehicle, with far fewer options. Frontier agreed on the price we asked for and we got this vehicle for only a few hundred over what other dealerships offered for less equipped vehicles! There was no haggling, just genuine understanding of our needs and our budget. THIS is how buying a car should be! Give me your bottom line and I will make it happen ---that was how easy it was! The entire staff, from the receptionist to the man who took our money (Daniel), including the staff who entertained my to wound-up boys...ALL exceptional employees! Even went as far as getting band-aids for my son when he cut his knee! As said before, this experience has forever changed my mind about car buying and car salesmen. I will continue to return here whenever possible, and if not possible, I KNOW WHAT TO EXPECT because not all dealerships carrying the Dodge name are the same! You won't be disappointed with Frontier! More
I had been shopping for a new car for about 3 months and for me the person I buy from is just as important as the vehicle. So, it was extremely refreshing when Erick Castillo allowed me to buy the car on m for me the person I buy from is just as important as the vehicle. So, it was extremely refreshing when Erick Castillo allowed me to buy the car on my terms. He didn't insist on meeting face to face ot taking up phone time before I had all my questions answered and was ready to take it off the net and make it more persaonal. He didn't insist on "helping" me find a vehicle or show me cars that didn't fit within my very specific requests. Once I was satisfied online with price, color and options, he took our scheduled appointment seriously and was waiting when I got to the dealership. He made sure he showed me all the features of the new Grand Caravan, went over where all the fill points were under the hood and demenstrated how the seats worked serveral times, at my request. He let me take the van where I wanted to go on the test drive, made me comfortable and kept me informed as all the paperwork was woked out. Once all this was done he took me over to Daniel Tovar who went over all the financial info, all the paperwork and all my add on options. Daniel made me feel at ease and made this part of the purchase a lot more relaxing than it has been with other vehicles I've bought. Over all, this was a wonderful experiece in a field where I have had nightmares. More
Wonderful communication with Erik!!! When we drove in from McCamey, Erik had the Durango gassed up and ready for us to test drive. The business manager was very efficient and all paperwork was completed from McCamey, Erik had the Durango gassed up and ready for us to test drive. The business manager was very efficient and all paperwork was completed in a very timely manner. Would definitely recommend this dealership and will shop here again!!! More
Erik Castillo was extremely helpful. He found me the exact vehicle I was looking for at a great price. He made everything so easy and has been there for my family and I even after the sale. He explained exact vehicle I was looking for at a great price. He made everything so easy and has been there for my family and I even after the sale. He explained every aspect of the deal and made sure everything was complete. Overall, this was the best experience I have ever had at a dealership. More
Erick was a really great salesman. He was very friendly and I really enjoyed buying a vehicle from him.I will recommend him to anyone I know is looking to purchase a vehicle. He was very upfront with the o and I really enjoyed buying a vehicle from him.I will recommend him to anyone I know is looking to purchase a vehicle. He was very upfront with the options we had and we took as much time as we needed to come to a decision, without any pressure. More
Paul worked with me very close so I got the pickup truck that suited my needs at a price I could afford. This was by far the easiest time I have had purchasing a vehicle. I love my new dodge pickup. Great v that suited my needs at a price I could afford. This was by far the easiest time I have had purchasing a vehicle. I love my new dodge pickup. Great value for the money. The other car lot dealers were not even close in price. If you are in the market for a new truck, Paul is the man to see. More
We gave all 5's because Paul provided us with all the information we needed to feel that we made an informed decision to purchase from this dealership. Paul was very knowledgeable about the vehicle and d information we needed to feel that we made an informed decision to purchase from this dealership. Paul was very knowledgeable about the vehicle and demonstrated that knowledge by going through all the functions of the truck - including the technology-related aspects - a daunting task for us as we have only driven 80's and 90's era cars and trucks since buying them ages ago. We feel confident we will continue to enjoy our quality relationship over the course of our ownership - and service needs - with Frontier Dodge. We have decided to embrace a course of confidence and trust with this purchase .... choosing to look past our previous car buying experiences (with other dealerships, of course :)) without overlooking the shortcomings that have plagued car companies and their dealers in the past. More
Paul was great to work with! He was fully knowledgeable in all the vehicles we test drove. He listened to what we wanted and was able to quickly direct us to a vehicle that was a perfect fit for us. We w in all the vehicles we test drove. He listened to what we wanted and was able to quickly direct us to a vehicle that was a perfect fit for us. We will recommend all our friends who are in the market for a vehicle to Paul. Thanks for the great buying experience! More
Our sales experience with Frontier and Paul Radford was awesome. No pressure and a friendly environment. We would not hesitate to go back. I would recommend Frontier to our friends, family and business ass awesome. No pressure and a friendly environment. We would not hesitate to go back. I would recommend Frontier to our friends, family and business associates. I only wish our other car/truck buying experiences had been this positive. More