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Frontier Dodge Chrysler Jeep
Lubbock, TX
1,059 Reviews
Welcome
Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition.
You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure!
If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,059 reviews
June 10, 2011
I went online and a dealer started chatting with me, with no pressure. I recieved most of the info that I wanted over the phone or by e-mail. Then my husband and I decided to go ahead and go look around that no pressure. I recieved most of the info that I wanted over the phone or by e-mail. Then my husband and I decided to go ahead and go look around that evening around 6pm and we fell in love with a vehicle. So we decided to persue it. By 8pm we had the vehicle of our dreams (and much needed) at the price we could handle. Our experience was great and the dealer was friendly and not pushy. I just can't believe it! Yay! More
by lopezerica
Employees Worked With
Ruben Madrigal
June 09, 2011
I looked online for a auto to replace my aging Ford Taurus. Found one to look at and went by to check it out. It seems everything was in order and we swapped cars. The car was clean and seemed to ru Taurus. Found one to look at and went by to check it out. It seems everything was in order and we swapped cars. The car was clean and seemed to run well we are happy with the upgrade. More
by rt2staff
Employees Worked With
Erick Castillo
June 07, 2011
Total experience was great! My wife and I are happy with our purchase of an used '09 crossover. We will be going back for all of our future purchases! our purchase of an used '09 crossover. We will be going back for all of our future purchases! More
by nickj21
Employees Worked With
Erick Castillo, Jimmy(Used Car Manager), Mark(Finance)
June 06, 2011
Great experience. One of the few time I did not feel taken advantage of. When the vehicle I wanted turned out not to be right for me there was no problem changing to another vehicle. Paul was very helpf taken advantage of. When the vehicle I wanted turned out not to be right for me there was no problem changing to another vehicle. Paul was very helpful and seemed to really bo interested in getting me into what I wanted. More
by paramedtim
Employees Worked With
Daniel, Paul Radford
May 17, 2011
I was not intending to purchas a vehicle when I first walked in to the dealership, Erick was very precise and on the point to where and what I could afford. He was able to get my information and me into walked in to the dealership, Erick was very precise and on the point to where and what I could afford. He was able to get my information and me into my new car in just 1 day. I am very grateful to have been blessed with my car and I'm happy to have found a dealer that I will come to and highly recommend in the future. More
by arandatx
Employees Worked With
Erick Castillo
May 02, 2011
I went to Frontier Dodge to test drive a new body style Dodge Ram 1500 Crew Cab. I was met in the parking lot by Paul Radford and explained what I wanted to do. He was very friendly and was not pushy wha Dodge Ram 1500 Crew Cab. I was met in the parking lot by Paul Radford and explained what I wanted to do. He was very friendly and was not pushy whatsoever. My wife, two small children and myself were able to load up car seats and take off for a test drive. We test drove a couple of models and found one we liked. We negotiated price and did not get any pressure. The vehicle we chose was slightly used but in excellent working condition. We did a final walk through before taking delivery and I found a few minor issues that were immediately corrected on the spot. They had it detailed while we went to lunch. We did not finance but found the process was very speedy considering it was the end of the month and on a Saturday. I am very pleased with the expierence and would recommend Frontier Dodge not only to friends and family, but to anyohne who asked. DK Robertson More
by dk.robertson
Employees Worked With
Paul Radford, Paul Radford
April 26, 2011
Everyone at the dealership were very helpfull. Paul and the sales manager helped me with my buying decision and with options on my purchase. Over all this was the best new car buying experience I have eve the sales manager helped me with my buying decision and with options on my purchase. Over all this was the best new car buying experience I have ever had. The truck was exactly what i was looking for and was brought from Amarillo in less then 24 hours. Thanks agian for all your help Paul! More
by dukegtp
Employees Worked With
Paul Radford , Paul Radford
April 21, 2011
I have bought 2 cars from Eric and I will buy my next car from him as well! He goes out of his way to take care of all my needs, even after the sale. I have contacted him for many reasons including where to from him as well! He goes out of his way to take care of all my needs, even after the sale. I have contacted him for many reasons including where to get my oil changed and about a noise I was hearing. He got me in to get my oil changed at the dealership ASAP and also got my car looked at for me. He gave me a loaner car for the day and brought my car to me when it was ready. Great customer service! More
by pnbradley2109
Employees Worked With
Eric Castillo
April 19, 2011
We were very nervous about having to buy cars for our children but once we walked Into frontier dodge Erick greeted us with a smile and made us feel at home. Overall experience with Erick and the Fin children but once we walked Into frontier dodge Erick greeted us with a smile and made us feel at home. Overall experience with Erick and the Finance deparent to the receptionist were outstanding! My daughter said it best "she got the perfect vehicle for her and her brother Got the perfect jeep for him!". Thank you Erick for taking the time to listen to what they wanted! Noe and Judy Rodriguez More
by Jrod123
Employees Worked With
Erick Castillo
April 18, 2011
We had a very good experience dealing with Erick Castillo at Frontier Dodge. He de.finitely went above and beyond for our business. I will recommend Erick if anyone i know decides to buy a new car in the fut at Frontier Dodge. He de.finitely went above and beyond for our business. I will recommend Erick if anyone i know decides to buy a new car in the future. We are very happy with our Pontiac and in the future we will talk to him before we buy another vehicle. More
by king35
Employees Worked With
Erick Castillo
