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Front Royal Ford - Service Center

Front Royal, VA

4.4
396 Reviews

396 Reviews of Front Royal Ford - Service Center

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October 28, 2023

The service rep was so very nice! ! She helped me a lot and was looong out for me! More

by gtb102106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
She was new
October 25, 2023

awesome service dept they care about your vehicle everyone there treats you with respect wouldnt take my f150 any where else More

by loribrown008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

I brought my vehicle in for The Works and Safety Inspection. Shelley was great letting me know when other items where needed. More

by dmyraceburu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Bailey
October 16, 2023

Dealership is customer friendly and easy to work but did not have the required parts to complete my scheduled maintenance. Would have been smart to verify parts before appointment so I wouldn't have to sche More

by armand.boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Aguilar
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

I took my vehicle in for a 60,000 mile service. The job was completed much faster than I expected and that gave me more time to complete other tasks that I needed to get done on that particular da More

by Dennis P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Great service from the day I bought my F-150 through the first oil change this weekend. I would highly recommend anyone to come purchase and service their vehicles through Front Royal Ford. More

by CHRIS M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

My name is Paul. 15 words won't come close to telling how bad their service is. I have had my vehicle there twice in the past 8 weeks. the first time was there to hav More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

This dealership is very customer-oriented. Very professional and very friendly. Their service department is extremely efficient. More

by hooter_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Buying was easy and service has been excellent. Easy to work with. Service department was quick and efficient. More

by mbstraydog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Your wait time is horrible I was told it would take 45 minutes and two hours later my car was done. More

by Kpsea1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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